Guest Experience Team Member - Westfield, IN

Emler Swim School•Westfield, IN

1d•Onsite

About The Position

Be the Smile That Starts the Splash! Looking for a job where you get to connect with kids and their families, make a difference every day, and work with a fun, energetic team? Join our team as a Front Desk Associate and help create a warm, welcoming environment for young swimmers and their grown-ups. As the friendly face of our swim school, you will be guiding parents through lesson enrollments, supporting swim instructors, and helping kids feel excited every time they walk in. If you are an outgoing, organized communicator who loves working with people - this role is for you.

Requirements

Love greeting people with a smile and positive energy
Can chat easily with kids and parents
Stay organized even when things get busy
Enjoy working with a team and pitching in wherever needed
Are dependable and ready to stick to a set schedule
Don't mind being active on your feet throughout your shift

Nice To Haves

Cross-training as a swim instructor

Responsibilities

Greeting customers with a smile and helping them feel at home
Managing student enrollments, processing payments, and keeping things organized
Answering questions and supporting parents with lesson schedules and registrations
Learning our swim curriculum so you can confidently guide families through the process
Using creativity and empathy to solve customer challenges with a can-do attitude
Working a consistent schedule that includes evenings and weekends
Staying active on the job - think of it as your gym replacement! You will be on your feet, moving, and occasionally lifting merchandise or equipment