Guest Experience Team Member(Service Desk)

Paul Mitchell Schools•Costa Mesa, CA
•$17 - $18•Onsite

About The Position

Paul Mitchell The School Costa Mesa is seeking a qualified Guest Experience Team Member to join their family. The school is growing rapidly and fosters a positive learning environment with a culture that prioritizes 'Future Professionals'. They offer excellent education and opportunities for personal and communal growth through various activities like fundraising, team trainings, student clubs, fashion shows, and photo shoots.

Requirements

  • Successful previous sales experience.
  • Experience with guest service.
  • Self-motivated to set, meet, and exceed goals.
  • Ability to inspire and inspect.
  • Experience in positive and effective communication.
  • Experience in customer service resolution.
  • Teamwork skills.
  • Beauty product sales experience.
  • Excellent organization, coaching, and communication skills.
  • Skills in supervision, teamwork, documentation, and return on investment.
  • Solid work history with verifiable references.
  • Passion for the beauty industry.
  • Honesty and professionalism.
  • Previous cash management and balancing cash drawers.
  • Experience in handling high volume phone calls preferred.

Nice To Haves

  • Experience in handling high volume phone calls

Responsibilities

  • Supports a smooth, welcoming, and efficient guest experience in the clinic.
  • Provides front-of-house support.
  • Assists with guest flow and service execution.
  • Helps maintain a guest-ready environment that reflects PMTS brand and service standards.
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