Guest Experience Specialist Mike Shaw Subaru Greeley

Asbury Automotive Group•Greeley, CO

5d•Onsite

About The Position

The Sales Advisor's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Advisor works with customers who visit the store directly taking them through the initial buying process through to the final sale. We are looking for strong, energetic, people-focused Sales Advisor who will help us redefine the car-buying experience.

Requirements

Must have motivation to be successful
Exhibit great customer service skills
Must be able to create and maintain customer relationships
Strong computer & phone skills
Experience utilizing and maintaining a customer relations management database
Must be a minimum of eighteen years of age
Must have a valid Driver's License
Must be able to pass pre-employment screenings (background & drug test)

Nice To Haves

Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
Maintain professional business attire and appearance
Bi-lingual is strongly encouraged
Self-motivated and a team player

Responsibilities

Contacting and communicating with customers to identify needs using the Asbury selling process
Build rapport with customers to build a base of referrals to establish customer network
Answer internet leads with in the stores required time and email product information with pricing
Answer sales phone calls and set appointments for customers
Confirm appointments
Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
Conduct test drives and vehicle walk arounds with customer
Work with the customer from start to finish throughout the buying process

Benefits

Weekly Pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team member’s eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities