Guest Experience Shift Lead (Fun Attractions Role!)

Peppa Pig World of PlayAuburn Hills, MI
Onsite

About The Position

Join the team at Peppa Pig World of Play Michigan and help create oinktastic experiences for families every day. This is a hands-on role where you’ll support guests, help your team, and keep daily operations running smoothly in a fast-paced, high-energy environment. No boring desk job here — you’ll be on your feet, helping guests, and part of the action every shift. If you’re outgoing, dependable, and want a job that’s actually fun while building real experience, apply today!

Requirements

  • Positive, reliable, team-oriented attitude
  • Comfortable in a fast-paced, active environment
  • Good communication and problem-solving skills
  • Weekend and holiday availability preferred

Nice To Haves

  • Customer service or hospitality experience is a plus (not required)

Responsibilities

  • Support daily guest operations and team flow
  • Help manage queues and guest areas during busy times
  • Assist guests and resolve concerns with a positive attitude
  • Support and guide team members on shift
  • Keep safety and cleanliness standards high

Benefits

  • Flexible scheduling
  • Leadership experience for your resume
  • Free attraction admission perks
  • Growth opportunities within Merlin Entertainments
  • Supportive, team-focused work environment
  • Benefits eligibility + tuition assistance
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