Guest Experience Representative

Robbins Brothers • Montclair, CA

5d • Onsite

About The Position

As a Guest Experience Representative at the retail store in Bellevue, you will help ensure that every customer has a positive and memorable experience. You will serve as the face of the brand, provide exceptional customer service, and create a welcoming environment. The role focuses on exceeding customer expectations and building long-lasting customer relationships. You will work closely with the store team to meet customer needs and help keep the store presentable and well-stocked.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in customer service or retail.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Attention to detail and organizational skills.
• Ability to work collaboratively with the store team.

Nice To Haves

• Associate's or bachelor's degree in Business Administration or a related field.
• Experience with point-of-sale systems and inventory management software.

Responsibilities

• Greet and welcome customers as they enter the store.
• Assist customers with purchases and provide product recommendations.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Maintain a clean and organized store environment.
• Collaborate with the store team to achieve sales targets and improve customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED