Guest Experience Assistant General Manager

Dash In•Graham, NC

10d•$25 - $30•Onsite

About The Position

Join Dash In as our Guest Experience Manager! Dash In is proud to be Great Place to Work Certified™ and part of the Wills Group family of brands. We believe in putting people first and investing in growth, leadership, and long-term success. As a leading convenience brand operating more than 60 locations, Dash In delivers fuel, fresh food, convenience retail, and car wash services in a fast-paced 24/7 environment. We are committed to creating a welcoming, efficient, and service-focused experience for every guest.

Requirements

High school diploma or GED -or- ability to complete employer-paid GED program
3+ years of experience in operations, customer service, food service, or retail.
2+ years of leadership experience.
Ability to work a varied full-time schedule including days, nights, weekends, and overnights.
Must be 18+ and authorized to work in the U.S.
Successful completion of background check and drug screening.

Nice To Haves

Associate or bachelor’s degree preferred.
Active ServSafe certification.
Strong organizational and problem-solving skills.
Familiarity with POS technology.
Excellent interpersonal and coaching abilities.
Detail-oriented with a results-driven and adaptable mindset.

Responsibilities

Lead the Front of House (FOH) team and partner with the Store Manager to ensure strong daily execution and exceptional service delivery.
Assist in hiring, training, coaching, and developing a high-performing retail team.
Oversee product ordering to drive sales while minimizing loss and shrink.
Maintain a clean, safe, and guest-focused environment.
Support 24/7 retail execution and act as Store Manager when needed.
Ensure clear communication across all levels of the organization.
Meet or exceed expectations during third-party audits and inspections.
Drive sales growth, positive customer feedback, and strong profitability metrics (labor, expenses, inventory control).

Benefits

Paid Time Off: Up to 5 weeks annually (3 weeks vacation, 6 sick days, 4 personal days).
8 Paid Holidays each year.
Community Engagement: 2 paid service days annually.
Education: 100% tuition reimbursement.
Healthcare: Affordable medical, dental, and vision plans with HSA option.
Parental Leave: Paid parental leave.
Insurance: Pet insurance, life insurance, and short-term disability.
Financial Well-being: 401(k) with up to 7% employer match.
Career Growth: Advancement opportunities across the Mid-Atlantic region.
Employee Perks: Discounted coffee, fountain beverages, fresh food, and car washes.