Guest Experience Leader

McDonald's • Saint-Constant, QC

64d • $17

About The Position

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:
Showcasing your passion for people by anticipating guest needs and providing a bit of surprise and delight by taking a proactive approach to caring for them.
Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints.
Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity.
Making McDonald’s about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests.

Requirements

• Trustworthy
• Have trust in others
• Find joy in the details
• Believe good quality is what keeps guests coming back
• Understand that service is about making a connection
• A smile, an extra hand, even an empathetic nod can make all the difference in someone’s day
• Genuine
• A people person through and through
• Making someone’s day better, makes your day better

Nice To Haves

• Previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated

Responsibilities

• Anticipating guest needs and providing a bit of surprise and delight by taking a proactive approach to caring for them.
• Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
• Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints.
• Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity.
• Making McDonald’s about more than just our awesome, crave-worthy food to make it an experience that delights and builds a strong relationship with our guests.

Benefits

• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• Flexible schedule that suits your needs
• A safe, respectful and inclusive workplace
• Welcoming people of every age, background, and culture

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed