Guest Experience Host - Operations

LEGOLAND Discovery Centre • Columbus, OH

8d • Onsite

About The Position

Join Team LEGO and help make every visit an adventure! As a Guest Experience Host at LEGOLAND Discovery Center Columbus, you will be responsible for creating unforgettable guest experiences by bringing fun, energy, and LEGO magic every day. This role involves engaging with guests, managing queues, maintaining a safe and organized environment, ensuring public areas are clean and stocked, and supporting daily operations through opening and closing procedures.

Requirements

• Ability to work two weekdays and one weekend day each week.
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication, listening, and people-boosting skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Nice To Haves

• 6–12 months of experience in attractions, entertainment, or customer service is a magical bonus.

Responsibilities

• Be enthusiastic, confident, and showcase Merlin Values in every guest interaction.
• Seek out opportunities to engage with guests and spread fun throughout the attraction.
• Help manage queues and maintain a safe, organized environment for all guests.
• Ensure public areas are clean, tidy, stocked, and ready to impress.
• Follow opening and closing procedures to help keep the attraction running smoothly.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Generous Paid Time Off.
• Free entry for you, your family, and friends to Merlin attractions (Merlin Magic Pass).
• Recognition and Rewards programs.
• 401(k) Savings Plan with company match.
• Tuition Assistance.
• Growth and Development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed