Guest Experience Host Performer

CAMP•Los Angeles, CA

1d•Onsite

About The Position

CAMP is a Family Experience Company that combines retail with entertainment, featuring rotating immersive experiences designed to inspire families to play, explore, and create memories. The Guest Experience Host Performer is a frontline representative who blends immersive performance with retail sales and guest service.

Requirements

Must be 18 years of age or older.
Must be local to the area.
Must be authorized to work in the United States.
Energy, enthusiasm, and a guest-first mindset.
Passion for selling and working with people.
Prior experience in retail, child-care, child development/education, or performing arts.
Patience, warmth, joy, and humor.

Responsibilities

Deliver scripted and improvised dialogue within the immersive experience.
Lead guided programming and play-based experiences, including Toy Demos, Guided Play, and Crafts or Slime.
Serve as a Character Host (Mascot Handler) to direct and supervise guest flow, including line management for character meet-and-greets.
Adapt programming to different age groups and group sizes, modeling playfulness and fun.
Achieve sales targets and KPIs by providing best-in-class selling experiences and engaging families in conversations about products.
Welcome guests with a custom greeting and perform a 'magic door entrance'.
Customize personal shopping experiences, process checkouts, and share information on upcoming programs.
Build a repeat customer base through an approachable, unique, and tailored sales culture.
Open and close experience and store spaces, including daily setup, safety checks, and end-of-day breakdown.
Assist in merchandising and replenishing the sales floor.
Assist with Back of House and stock room tasks.
Uphold safety protocols, perform ongoing cleaning, sanitizing, and resetting of play and retail areas.
Communicate customer/store needs to leadership, collaborate with team members, and contribute to a positive team culture.