Seasonal Guest Experience Associate, Garden Lights

Atlanta Botanical Garden Inc • Atlanta, GA

1d • Onsite

About The Position

The Guest Experience Associate operates in various locations at Atlanta Botanical Gardens to include greeting guests, answering questions, directing guests, and scanning tickets. This is a temporary position, the season will begin mid-October and continue through January 10th.

Requirements

• High school diploma or equivalent education preferred
• Minimum of 6 months experience in hospitality or customer service industry preferred
• Must be at least 18 years of age or older
• Must understand, read, write, and speak the English language
• Must be able to maintain a good working relationship with coworkers
• Must be able to work days, nights, weekends, and holidays
• Must have excellent communication skills and sense of appropriateness to converse with employees and guests
• Must be able to understand a computer’s basic functions and operate it
• Must be able to take direction from others in a fast-paced environment
• Must be able to work independently and as part of a team

Responsibilities

• Greet guests with a smile and a verbal welcome using an enthusiastic and pleasant manner
• Provide guests with information about garden memberships, ticket prices, schedules, and garden special events
• Provide guests with directions to food and merchandise venues, offices, and special events
• Communicate correct product information to guests regarding coupons, special offers, and upcoming events
• Scan tickets of guests upon entry and ensure proper ticket usage.
• Interact with guests while maintaining a festive atmosphere
• Maintain clean working environment, alert MOD of lighting outages
• Assist in other areas of the department such as trains or any location throughout the garden
• Additional duties may be assigned, management retains the discretion to change or add to the duties of this position at any time

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED