GUEST EXPERIENCE AMBASSADOR

Compass Group•New York, NY

7d•$26 - $27•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Requirements

Provides general office support via a variety of clerical activities and related tasks.
Answer incoming calls and directs calls to appropriate associates.
Greets and directs visitors.

Responsibilities

Answers telephone calls and directs callers to appropriate associates.
Takes and retrieves messages.
Provides callers with general information, including company address, directions and other related information.
Greets and directs visitors in a friendly, professional manner.
Uses intercom/voicemail system to announce appointments and calls.
Receives, sorts and forwards incoming mail; coordinates the pickup and delivery of packages and mail.
Opens and closes visitor area.
Performs other duties as assigned.