Guest Concierge

Tustin Mazda • Tustin, CA

9d • Onsite

About The Position

Patterson Auto Group is seeking a high-energy, dependable Guest Concierge who enjoys working with people, staying active, and contributing to a fast-paced dealership team. This position plays an important role in the guest experience and in keeping vehicles moving efficiently through our service and sales operations. This is more than an entry-level dealership position. It is designed to be a strong starting point for someone interested in building a career in automotive service, with the opportunity to learn the business and develop toward a Junior Service Advisor and, ultimately, Service Advisor role.

Requirements

• High-energy, positive, dependable, and team-oriented.
• Friendly and comfortable interacting with customers.
• Able to thrive in a busy, fast-moving dealership environment.
• Interested in learning the automotive business and growing within the service department.
• Comfortable being on your feet and active for a significant portion of the workday.
• Able to safely operate and maneuver a variety of vehicles.
• Available to work a full-time Tuesday-through-Saturday schedule.
• Valid driver's license and an acceptable driving record.

Responsibilities

• Meet and greet customers in a friendly, professional manner.
• Safely move, park, stage, and retrieve customer and dealership vehicles.
• Help facilitate efficient vehicle flow through the service drive and sales drive.
• Assist Service Advisors, service team members, and sales team members with vehicle movement and operational needs.
• Help expedite vehicles and support timely customer arrivals, pickups, and deliveries.
• Maintain an organized, clean, and professional drive area.
• Communicate effectively with team members to help keep customers and vehicles moving efficiently.
• Provide a positive guest experience and assist the team wherever needed.

Benefits

• Medical and dental benefits for eligible employees.
• 401(k).
• Paid vacation.
• Training, development, and career advancement opportunities.
• Performance recognition and bonus opportunity tied to excellence in sales and service customer satisfaction, where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed