Guest Centric Automotive Sales Advisor – Redefine the Car Buying Experience - David McDavid Fort Worth, TX

Asbury Automotive Group•Fort Worth, TX

4d•Onsite

About The Position

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? At David McDavid Ford, we’re not just selling cars and trucks—we’re transforming the way people buy them. As part of our team, you’ll have the chance to build lasting relationships, create unforgettable guest experiences, and grow your career in a supportive, people-first culture. If you’re driven, customer-focused, and excited to make a real impact, this is the opportunity for you. As a Guest Centric Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The Sales Advisor's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sales Advisor works with customers who visit the store directly taking them through the initial buying process through to the final sale.

Requirements

Must have motivation to be successful
Exhibit great customer service skills
Must be able to create and maintain customer relationships
Strong computer & phone skills
Experience utilizing and maintaining a customer relations management database
Must be a minimum of eighteen years of age
Must have a valid Driver's License
Must be able to pass pre-employment screenings (background & drug test)

Nice To Haves

Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
Maintain professional business attire and appearance
Bi-lingual is always a plus
Self-motivated and a team player

Responsibilities

Contacting and communicating with customers to identify needs using the Asbury selling process
Build rapport with customers to build a base of referrals to establish customer network
Answer internet leads with in the stores required time and email product information with pricing
Answer sales phone calls and set appointments for customers
Confirm appointments
Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
Conduct test drives and vehicle walk arounds with customer
Work with the customer from start to finish throughout the buying process

Benefits

Weekly pay
Paid holidays & paid time off
Deferred Holiday Pay Match
Paid training
Stock Awards(select management and front-line team member’s eligible
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities