Guest Centric Automotive Sales Advisor – Redefine the Car Buying Experience - David McDavid Fort Worth, TX

Asbury Automotive•Fort Worth, TX

12h•Onsite

About The Position

David McDavid is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Asbury is redefining the traditional dealership model through innovative technologies like Clicklane and a strong commitment to its team members, guests, and partners. The company's culture, grounded in its North Star and Compass and powered by DRIVE values, aims to become the Most Guest Centric Automotive Retailer, providing exceptional experiences in a fun, supportive, and inclusive environment. David McDavid Ford is transforming the car-buying experience, offering team members the chance to build lasting relationships, create unforgettable guest experiences, and grow their careers in a people-first culture. As a Guest Centric Automotive Sales Advisor, you will make a positive impact on the business, team members, and customers daily, helping to redefine the car-buying experience. The primary role involves responding to online vehicle inquiries via phone and email, as well as assisting customers who visit the dealership directly through the entire buying process.

Requirements

Must have motivation to be successful
Exhibit great customer service skills
Must be able to create and maintain customer relationships
Strong computer & phone skills
Experience utilizing and maintaining a customer relations management database
Maintain professional business attire and appearance
Self-motivated and a team player
Must be a minimum of eighteen years of age
Must have a valid Driver's License
Must be able to pass pre-employment screenings (background & drug test)

Nice To Haves

Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
Bi-lingual is always a plus

Responsibilities

Contacting and communicating with customers to identify needs using the Asbury selling process
Build rapport with customers to build a base of referrals to establish customer network
Answer internet leads within the store's required time and email product information with pricing
Answer sales phone calls and set appointments for customers
Confirm appointments
Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
Conduct test drives and vehicle walk arounds with customer
Work with the customer from start to finish throughout the buying process

Benefits

Weekly pay
Paid holidays & paid time off
Deferred Holiday Pay Match
Paid training
Stock Awards(select management and front-line team member’s eligible
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities