Guest Advisor (Peru)

Sherman's Inc.Peru, IL
Onsite

About The Position

Being a Guest Advisor at Sherman's is not a typical sales job. The role focuses on helping people, building trust, and guiding them to the right solutions for their homes, rather than traditional sales tactics. The company emphasizes integrity, collaboration, and a positive work environment where employees are not dreading Mondays. The position involves advising customers, problem-solving, and creating positive experiences.

Requirements

  • Passion for helping people.
  • Ability to build real connections.
  • Integrity and a commitment to core values.
  • Willingness to learn and grow skills.
  • Tech-savviness (implied by use of laptop on showroom floor).

Responsibilities

  • Helping customers design spaces they'll love.
  • Providing top-notch customer service from initial contact through post-delivery.
  • Acting as a tech-savvy resource on the showroom floor using a laptop to assist customers.
  • Answering phones.
  • Performing 'Buddy Checks' (likely internal check-ins or customer follow-ups).
  • Monitoring open orders.
  • Growing skills through open feedback and product knowledge.

Benefits

  • Guaranteed base pay during training ($25/hour for first 16-24 weeks).
  • Guaranteed base pay after training ($20/hour).
  • Monthly and quarterly bonuses.
  • Flexibility in work schedule (4 or 5-day work week).
  • Weekend work with earlier closing times on Saturdays and Sundays.
  • Consistent days off each week.
  • Later opening times on Sundays for a more relaxed start.
  • Collaborative team environment.
  • Opportunities for professional development and learning.
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