Guard Shack Attendant Weekday Mornings

Holman Logistics•Commerce, GA

10d•Onsite

About The Position

The Guard Shack Attendant is responsible for controlling and monitoring all access points, ensuring compliance with documentation for deliveries and outbounds. This role requires adherence to Standard Operating Procedures, escalation of safety and security concerns, and successful completion of various security and location-specific training programs. The attendant will update the Yard Management System, enforce CTPAT and other policies, and greet/assist visitors and employees in a professional manner. Key duties include verifying identities, logging visitor information, directing traffic, monitoring CCTV, managing access control systems, and maintaining activity logs. The position also involves conducting roving patrols, escorting emergency services, and understanding radio operations and emergency procedures.

Requirements

High School graduate or General Education Degree (GED) preferred.
Proven experience as a gate attendant, security officer, or a similar role.
Preferably in a distribution or manufacturing environment.
Strong attention to detail.
Willing to listen and learn new skills and ways of working.
Basic computer skills, including familiarity with MS Office.
Ability to get to work on time, and work entire shift.
Ability to effectively communicate verbally and in writing in a courteous and professional manner.
Ability to understand and follow both verbal and written instructions, maintain logs and write reports.
Ability to apply basic mathematical processes and equations as appropriate for the situation.
Ability to communicate, both verbally and in writing in English.
Ability to read, analyze, and interpret documents and instructions.
Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, job type, or other protected class.
Ability to establish and maintain effective working relationships with customers, co-workers, management, and Team Members as needed in a positive manner.
Ability to actively attend to, convey, and understand the comments and questions of others with respect, empathy, and professionalism.
Ability to appreciate and be sensitive to the feelings of others.
Ability to maintain a level of productivity that meets or exceeds the established guidelines, and hold a high level of self-motivation and ability to prioritize tasks.
Ability to work independently without interruptions.
Able to complete required paperwork accurately, timely, and with neatness.
Verifies accuracy of paperwork completion.
Able to plan out workflow for the day and holds excellent organizational skills.
Keeps work and environment orderly and accessible.
Ability to pay attention to the minute details of a project or task and prioritize appropriately.
Ability to use thinking and reasoning to solve a problem and communicate questions to management.
Holds strong organizational skills.
Keeps work and environment neat, orderly, and accessible.
Ability to accept responsibility and account for his/her actions.
Ability to follow through on commitments and ensure tasks are completed.
Ability to perform work accurately and thoroughly, requesting assistance as needed.
Looks for ways to improve and promote quality.
Maintains flexible in dealing with changes and challenges.
Adapts security measures based on situational analysis.
Capable of working independently with minimal supervision.
Makes quick decisions when immediate guidance is not available.
Willingness to learn to identify safety concerns in the workplace.
A focus on how processes and procedures affect the safety of a Team Member’s environment, work conditions, and a willingness to bring concerns forward.
Promotes a safe work environment.

Nice To Haves

Experience utilizing camera systems preferred.
CPR and First Aid Certification from an accredited organization preferred.

Responsibilities

Control and monitor all access points, verifying compliance and documentation for deliveries and outbounds.
Be aware of and familiar with the Standard Operating Procedures and comply with all therein.
Escalate and report any and all safety concerns, security breaches, and unusual circumstances both verbally and in writing to the appropriate contact.
Update the Yard Management System (ie TrackX, Dynamic Yard, etc) as required.
Strictly enforce applicable CTPAT, access control, asset protection, loss prevention, receiving, and proper attire policies and procedures for employees and visitors entering and exiting the location, as requested.
Greet and assist visitors and employees in a friendly, welcoming, and professional manner.
Verify the identity of all visitors and inquire about their reason or purpose for the visit.
Follow the Location-specific procedures for tracking and logging information for all visitors.
Comply with the policy for approved forms of identification for employees and visitors.
Ensure that all visitor passes and badge requests contain the necessary information and are accurately logged.
Direct all visitors and deliveries to the appropriate destination.
Ensure that incoming trucks are not blocking the road and/or other businesses, and instruct them to move as necessary.
Ensure that all necessary paperwork for GEA property removal from the Location is properly filled out and approved prior to any GEA property being removed from the Location.
Be familiar with the policies and procedures regarding vehicle inspections and the appropriate escalation procedures.
Be familiar with and comply with Location-specific inside parking procedures to verify and provide approval for such requests.
Be familiar with and able to use the badging access control system, including, but not limited to, creating, deleting, and/or suspending badges, to include temporary badges, visitor badges, and contractor badges.
Be familiar with the Location’s lost badge policy and the enforcement procedures.
Monitor the CCTV/security camera system for any signs of safety concerns, security breaches, and unusual circumstances and escalate as necessary.
Be familiar with and able to use the employee directory system.
For site key requests, verify the requestor’s identity and log the assignment of all site keys.
Assist employees with access to secured locations.
If applicable, be familiar with the location’s policies and procedures regarding building entry processes.
Be familiar with and comply with the Location’s policies and procedures for GEA employee food delivery requests.
Understand the radio operations and procedures, including, but not limited to responding to and logging transmissions, panic alarm radio process, and crisis alert radio process.
Be familiar with and comply with all emergency procedures, including, but not limited to medical, fire, evacuation, take cover, and weather emergency procedures.
Be familiar with and comply with EHS policies and procedures.
Maintain activity logs and ensure the notes are passed along to the next Security Personnel on duty.
Conduct roving patrols as requested.
Escort Emergency Services (i.e., law enforcement, emergency medical services, fire and rescue services, etc.) to the appropriate destination.