GTM Systems Administrator (Salesforce)

Island•Coppell, TX

4d•Onsite

About The Position

Island is the ideal environment for enterprise work - security is everywhere without ever getting in the way. Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace, giving organizations universal visibility and control while delivering a fast, fluid, beautifully simple experience to users. It's not just a better way to secure work. It's a better way to work. Backed by Coatue Management, Insight Partners, Sequoia Capital, and others, and trusted by some of the largest enterprises on the planet, Island is redefining what the modern workplace can be. Candidates must be a US Citizen and not require sponsorship. Recent Awards: · 2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List · 2025 - #1 in LinkedIn's Top Startups of 2025 · 2025 - #6 in the 2025 Dallas 100 Entrepreneur Awards · 2025 - Forbes Cloud 100 We are looking for a passionate and experienced GTM Systems Admin to join our North America team. This individual will own and continuously improve the systems that power our go-to-market organization, with Salesforce at the center of a connected, scalable, and reliable technology ecosystem.

Requirements

2–4 years of hands-on Salesforce administration experience, ideally supporting a GTM or Revenue Operations function.
Working knowledge of Salesforce Flow, including experience building or maintaining record-triggered and screen flows.
Experience supporting projects from requirements gathering through testing and release, with guidance from senior team members.
Strong interpersonal and communication skills, with comfort working directly with non-technical stakeholders.
Solid problem-solving and analytical skills, with a willingness to ask questions and escalate when needed.
Strong attention to detail and follow-through, particularly for data entry and configuration accuracy.
Comfort working both independently on well-defined tasks and collaboratively as part of a team.

Nice To Haves

Exposure to at least one of the following platforms, or comparable GTM systems: Salesloft, Clari, Nooks, DealHub, Onfire, ZoomInfo, LinkedIn Sales Navigator, and 6sense.
Experience working within a Jira-based ticketing or intake process.
Basic familiarity with Apex, SOQL, or other light development skills.
Interest in growing into a more senior GTM systems or Salesforce architecture role over time.
Salesforce Certified Administrator, or equivalent hands-on experience administering a Salesforce environment.
Salesforce Certified Platform App Builder is a plus but not required.

Responsibilities

Support and maintain our Salesforce org, including building and troubleshooting Flow-based automation (record-triggered flows, screen flows, scheduled flows) under the guidance of senior team members.
Assist with maintaining integrations and workflows across our GTM stack, including Salesloft, Clari, Nooks, DealHub, Onfire, ZoomInfo, LinkedIn Sales Navigator, 6sense, and other connected platforms.
Perform manual data entry, data cleanup, and data quality checks within Salesforce and connected systems.
Support user provisioning, access, and application assignments through Okta, including basic troubleshooting of SSO and provisioning issues.
Triage and work through system requests submitted via our Jira-based intake and release process, escalating complex issues as needed.
Partner with GTM leadership and end users to gather requirements for smaller-scope requests and provide clear updates on progress.
Document processes, configurations, and key decisions to support team knowledge sharing.
Monitor data quality, system performance, and automation health across the stack, flagging issues to senior team members when needed.
Support onboarding and offboarding of GTM tool users in coordination with Okta and downstream systems.
Manage multiple requests and tasks with growing independence, while collaborating closely with senior GTM systems staff.
Take on light development or scripting tasks (e.g., basic Apex, validation rules, or formula fields) with support and code review from senior engineers.