GTM Strategy & Operations Manager

Docusign • San Francisco, CA

2d • Hybrid

About The Position

As a GTM Strategy & Operations Manager, you are a highly-motivated self-starter who is responsible for helping to design, drive and execute against business-level priority initiatives that accelerate our global revenue growth and optimize our GTM processes across the entire sales cycle. This is a highly-visible role. You will be responsible for helping to build supporting analysis and insights that define our GTM strategy and architecture, drive operational rigor and remove friction, and deliver the insights and outcomes that shape our trajectory. This role will support analytics, content creation and initiatives that are essential for guaranteeing a cohesive strategy, seamless execution and maximum growth and revenue generation across all GTM functions. This position is an individual contributor role reporting to the Sr. Director of GTM Strategy & Programs.

Requirements

• 8+ years of progressive experience in top-tier tech strategy and operations roles, management consulting, private equity or other fast-paced, high-growth environments
• 2+ years of experience working in/with SaaS companies
• 2+ years of experience designing, executing and scaling GTM Strategy, Sales Strategy, and/or GTM operating models
• Experience operating and driving influence in complex matrixed environments
• Experience managing projects and complex cross-functional initiatives
• Bachelor's degree or equivalent experience
• Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Nice To Haves

• SaaS experience with a focus on Enterprise tech
• Understanding of SaaS business models and market trends
• Understanding of full-sales lifecycle from prospecting to selling, and adoption and retention
• Track-record of analytical and problem-solving excellence

Responsibilities

• Conduct analysis that supports the construction of the overarching vision and strategic roadmap for the end-to-end GTM motion, ensuring alignment with global growth targets and defining how we operate as one cohesive team to the customer
• Identify and support initiatives that eliminate operational friction with the sales organization and across GTM functions
• Incorporate AI, automation and advanced analytics to accelerate our GTM processes
• Partner cross-functionally with Sales, Marketing, Post-Sales, Product, Operations, HR, Legal, Finance and other teams to develop and execute company-level growth and high ROI initiatives
• Work closely with cross-GTM analytics and intelligence, and the sales plays and programs teams to execute on our GTM Strategy
• Understand, analyse and interpret large quantities of ambiguous quantitative and qualitative data and convert it into actionable insights and business outcomes
• Support the development of presentations for the C-suite and GTM leadership with deep, actionable insights regarding key drivers of business performance, recommendations and investment priorities
• Build convincing slides and components of executive-level presentations supported by data-driven insights and thinking
• Help build supporting insights to influence senior stakeholders and partners
• Work with the rest of the GTM strategy team to drive accountability and outcomes with a focus on operational strategy and execution

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree