GTM Strategy & Operations Director

Faire•San Francisco, CA

1d•$237,000 - $325,500•Hybrid

About The Position

Our Brand Success team partners with our largest brands to help them maximize their business on Faire, serving as a critical revenue and growth driver for both brands and Faire. As Director of GTM Strategy & Operations for Brand Success, you'll be the strategic and operational partner to Brand Success leadership, maximizing the organization’s impact and shaping its strategy, operating model, and investment priorities. You’ll be a true player-coach, leading a small, high-performing team while personally tackling the organization's most complex and highest-impact challenges. You’ll drive results end-to-end - diving into the data, identifying opportunities, aligning cross-functional teams, removing roadblocks, and leading execution through to measurable business impact. You’ll move with urgency and roll up your sleeves to jump into whatever it takes to drive results, partnering across Product, Brand Success, Marketing, Data Science, and Finance. This is a high-visibility role where you'll regularly present business performance, strategic insights, and recommendations to Faire's leadership team, and your work will directly shape how we grow Faire’s and our customers’ businesses. This is an ideal role for someone who wants to work as a high-impact player-coach - leading a small high-performing team while personally tackling ambiguous business problems in a fast-paced, highly collaborative, and data-driven environment.

Requirements

10+ years of relevant work experience in strategic and operational roles across business operations, consulting, or finance
Experience with people management and go-to-market organizations
Strategic problem solver: ability to break down ambiguous problems and apply a first principles approach to solving them
Scrappy and resourceful: ability to find a way to make things happen when they need to get done
Analytical and metrics-focused: ability to execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business
Strong product and business intuition: ability to contextualize how insights fit into broader business goals
Strong communicator: ability to crisply communicate actionable data-driven recommendations to all audiences
Extraordinarily fast learner: natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time
Highly collaborative and able to influence and work through others
Strong proficiency in Excel + SQL

Responsibilities

Own the most important metrics for our business, understanding and driving outcomes
Drive large cross-functional strategic initiatives that move company metrics in partnership with Product, Brand Success, Marketing, Data Science, etc.
Lead a small team of high performing Strategy & Operations individual contributors, driving impact via coaching, prioritization, and vision setting
Break down complex and ambiguous strategic and analytical problems
Develop effective and scalable operational processes and fill operational gaps, jumping into whatever it takes to drive impact
Develop, refine, and execute on go-to-market strategies
Identify opportunities through strong customer understanding and analytics, and make recommendations to Faire’s leadership team
Provide thought partnership and collaboration to cross functional teammates