GTM Operations Lead

Reducto • San Francisco, CA

6d • Onsite

About The Position

Reducto helps AI teams ingest real world enterprise data with state of the art accuracy. The vast majority of enterprise data — from financial statements to health records — is locked in unstructured file formats like PDFs and spreadsheets. We train vision models to read those documents the way a human would, and make it possible to build products, train models, and automate processes at scale. We've grown incredibly quickly, growing revenue by 8x YOY, and now work with hundreds of companies ranging from leading AI teams (Harvey, Vanta, Scale), through to enterprise (FAANG, top 3 trading firm). We've raised over $100M from world class investors like A16z, Benchmark, and First Round Capital, and are hiring a GTM Operations Lead to design and build the operational foundation of our go-to-market organization from the ground up. This is a true zero-to-one role. You will not be inheriting a mature RevOps function, you will architect the systems, data model, and operating cadence that power Sales, Marketing, and every future GTM motion (CS, Partnerships, Expansion). You will personally build the core infrastructure, establish the standards, and create clarity where today there is ambiguity.

Requirements

• Builder Mindset: You default to building the right solution rather than reaching for an off-the-shelf one, and you have the taste and technical chops to back it up. You're fast, proactive, and comfortable with ambiguity. You have a track record of shipping systems that teams actually adopt and respect.
• Experience: You have 4-8 years in GTM Ops, RevOps, Sales Ops, or BizOps at SaaS companies, and you've personally stood up a GTM/RevOps function from scratch or near-zero. You've thrived in high-growth environments where adaptability is essential.
• Technical Foundation: Deep hands-on expertise with CRMs and the data behind them. You can build them from first principles (objects, lifecycle stages, automation, routing, permissions). You're comfortable working directly with raw data, building dashboards and tools, and partnering with engineering and data when something needs to be built that no SaaS product can do for you.
• Analytical Rigor: Strong modeling, diagnosis, and explanation skills. You can build forecasts that GTM and Finance both trust, design comp models that drive the right behavior, and turn raw signal into the clear answers leadership needs to make decisions.
• Cross-Functional Collaboration: You partner closely with GTM leaders, Finance, Product, and engineering to turn strategy into executable systems. You're skilled at translating ambiguous business needs into the operational scaffolding that makes them real.
• Low Ego, High Ownership: You default to ownership, not ticket-taking. You identify operational gaps proactively and ship solutions before someone has to ask. You're collaborative, low-drama, and you bias toward automation and simplification at every turn.

Nice To Haves

• Have experience at a usage-based or consumption-pricing SaaS business and understand how that reshapes pipeline, forecasting, and customer success operations
• Have hired and managed an ops team before, and know how to develop talent while staying hands-on
• Are familiar with the AI/ML or developer-tools landscape and the GTM motions that work in technical sales
• Use AI thoughtfully in your own workflows — building agents, scripts, and automations that compound the leverage of a small ops team

Responsibilities

• Designing the end-to-end GTM systems architecture across Sales, Marketing, and our future post-sales and partnerships motions
• Building and owning our CRM from first principles, objects, lifecycle stages, automation, routing, and permissions and the rest of our GTM stack
• Defining funnel stages, lead and account lifecycle, and attribution in partnership with Marketing
• Building forecasting models and revenue reporting that GTM and Finance both trust
• Owning commissions modeling and compensation operations, and designing comp frameworks, performance metrics, and quota structures for new GTM functions as we hire them
• Designing territory, segmentation, account assignment, and routing models as the business evolves
• Building dashboards for pipeline health, conversion, capacity, and performance — and turning them into codified action protocols, not just charts
• Partnering with Finance on headcount modeling, capacity planning, and coverage ratios as the team scales
• Supporting pricing, packaging, and GTM motion experiments
• Ensuring data integrity and consistency across every system in the GTM stack

Benefits

• Unlimited PTO: We believe great work requires recharging.
• Lunch: Receive a free lunch to eat with your teammates daily at the office
• Reimbursed Transportation: Provide us with your receipts and we'll take care of the costs
• Insurance: Generous health insurance covering medical, dental, and vision.
• Health and Wellness Budget: We provide up to $150/mo reimbursement for health and wellness spending, such as gym memberships, fitness classes, or similar.
• Parental Leave: Work with us to build a leave schedule that works for you and your family

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed