GTM Intelligent Automation Solutions - Financial Services

Capgemini • New York, NY

2d • Onsite

About The Position

This role sits within the Intelligent Automation (IA) practice of Capgemini Business Services and is a pivotal leadership position focused on driving growth, innovation, and delivery across the Financial Services (FS) domain. The role requires deep expertise in Banking, Capital Markets, and Insurance, and a strong commercial mindset with accountability for new business, account expansion, bookings, and revenue. The successful candidate will lead the design and deployment of Intelligent Automation solutions leveraging RPA, Machine Learning, Generative AI, and Agentic AI to address complex business challenges. They will ensure successful delivery of measurable outcomes and efficiencies while strengthening long-term client relationships. This role also involves shaping go-to-market strategies, positioning Capgemini as a trusted IA partner, and collaborating across global teams including Business Transformation consultants, Client Partners, Account Executives, and technology COEs.

Requirements

• 15+ years in Financial Services
• Strong stakeholder management (VP to CxO level)
• Experience in global, complex environments
• Proven IA portfolio management experience
• Deep expertise in IA technologies (RPA, ML, Gen AI, Agentic AI)
• Experience with platforms such as UiPath, Automation Anywhere, Microsoft stack, Blue Prism, Pega, Celonis, WorkFusion, and Kore.ai
• Experience structuring deals across T&M, fixed price, managed services, and outcome-based models
• Strong consulting, presentation, and project management skills
• Ability to deliver high-quality proposals under tight timelines
• Strong analytical and problem-solving capabilities
• Willingness to travel as required

Responsibilities

• Own IA solution responses for RFIs and RFPs
• Achieve booking and revenue targets across consulting and project engagements
• Drive large transformational deals and standalone IA deployments
• Design and execute go-to-market strategies
• Support marketing initiatives, events, and thought leadership to enhance brand presence
• Design IA solutions using RPA, AI/ML, Gen AI, and Agentic AI
• Address business challenges across banking, capital markets, and insurance
• Cover front, middle, and back-office operations, including underwriting, claims, customer operations, and corporate functions (Finance, HR, Procurement, IT)
• Develop compelling value propositions and client-facing materials including case studies and solution collateral
• Contribute to budgeting, forecasting, and performance tracking
• Improve project and contribution margins
• Oversee delivery quality, governance, and issue resolution
• Manage escalations and ensure client success
• Act as an IA SME across engagements
• Contribute to billable work as needed
• Is able to handle deep conversations on some parts of Capgeminis portfolio and to negotiate with CxOs for strategic deals
• Influences Capgemini portfolio evolution through insights on clients priorities and investments
• Goes beyond closing deals and tries to build long term relationships with clients, acting as an advisor vs. salesperson
• Identifies, qualifies deals and is able to determine the set of solutions to complex or strategic issues faced by clients

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed