Underwriting Intelligent Automation Lead

MassMutual • Boston, MA

4d

About The Position

As an Underwriting Intelligent Automation Lead, you'll join a dynamic environment supporting the Office of the Corporate Chief Underwriter (OCCU). In this role, you'll dive into shaping automation techniques that modernize life insurance operations. There will be a focus on machine learning and artificial intelligence while working in conjunction with our new, modernized workbench and rules engine. Providing ideation for new AI projects and deep SME guidance on building and testing new programs will be central for this role. Your work will be impactful, including supporting efforts to improve cycle time, create a better Advisor and Client experience and improve workflows for increased automation. The Underwriting Intelligent Automation Lead will partner with members of the OCCU policy and innovation arms, as well as cross-functionally with the Data Science, IT, Legal/Compliance and Underwriting Operations teams.

Requirements

• Bachelor's degree
• 10+ years of relevant work experience in Life Underwriting
• Experience leading special projects, including underwriting automation systems
• Confident communication skills, both written and verbal
• Experience developing content and presenting to executive leadership team
• Ability to develop strategy plan and execution plan
• Ability to partner effectively with internal teams and external partners
• Strong understanding of life insurance products, underwriting processes and regulatory environment

Nice To Haves

• Experience / continuing education related to machine learning and artificial intelligence

Responsibilities

• Coordinate with team members for maximal impact on systems and automation.
• Partner with leadership across the enterprise to champion changes that improve processes, while maintaining mortality expectations.
• Be a champion for data-driven underwriting practices.
• Lead the effort and provide recommendations around new technologies and methodologies for automation and process efficiency.
• Provide guidance on the development, testing and implementation of new AI tools and predictive models.
• Business lead for identifying areas that require a solution and giving direction to the type of solution needed.
• Develop workflows.
• Create pilot plans.
• Establish roll out plans for new solutions.
• Create monitoring metrics plan for new solutions.
• Work with Competitive Intelligence by keeping an eye on industry/carrier developments around AI initiatives.

Benefits

• competitive salaries
• incentive and bonus opportunities
• bonus target or in a sales-focused role a Variable Incentive Compensation component
• industry leading pay and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior