GTM Enablement Manager - Onboarding

OpenAI • San Francisco, CA

3d • Onsite

About The Position

OpenAI is hiring a GTM Enablement Manager to lead onboarding delivery for a rapidly scaling, customer-facing GTM organization. This is a high-cadence trainer and facilitator role focused on running in-person onboarding sessions and workshops that accelerate new hires to confident, customer-ready performance. This role is based in San Francisco (in office) with occasional travel to New York City.

Requirements

• Experience facilitating live trainings and workshops for customer-facing GTM audiences
• Experience designing onboarding or enablement programs with measurable outcomes
• Willingness to work in-office in San Francisco and travel occasionally to NYC

Nice To Haves

• Experience onboarding high-volume hiring cohorts in a high-growth environment
• Experience incorporating AI into enablement workflows or learning journeys, with a clear point of view on impact measurement
• Familiarity with modern AI products or developer-adjacent selling (learn-fast mindset welcome)
• Experience with certifications, rubrics, coaching guides, and manager reinforcement loops

Responsibilities

• Deliver a predictable onboarding cadence: live sessions, workshops, and practice that build core GTM behaviors early (discovery, messaging, deal rigor)
• Facilitate high-energy, interactive trainings that drive behavior change (role plays, scenarios, rubrics, in-the-moment coaching)
• Partner with Sales Leadership, RevOps, Product Enablement, Field Enablement, and SMEs to keep onboarding aligned to current priorities and real field needs
• Build a content freshness system so training stays current as products, messaging, and SMEs change (lightweight update loop, changelog, clear inputs/owners)
• Instrument onboarding and continuously improve it using simple, durable signals (attendance, satisfaction, confidence lift, early manager feedback, ramp indicators)
• Be AI-forward in how you design and deliver enablement, using OpenAI tools to personalize learning, accelerate content iteration, and improve program operations and measurement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees