GTM AI Engineer
About The Position
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. As GTM AI Engineer, you will own the design and execution of AI-driven workflows across Superhuman's go-to-market stack, translating ideas from sales leadership and business partners into automations that measurably improve how our reps prospect, manage pipeline, and close deals. You'll be the builder behind our GTM AI function, turning a strong existing foundation in Salesforce, Gong, Outreach and more into a high-leverage, AI-powered revenue engine. This role offers the unique opportunity to define how Superhuman's go-to-market teams operate in an AI-first world, from the ground up, with direct visibility into the impact of your work.
Requirements
- 5+ years in GTM Systems, Revenue Operations, Sales Operations, or a similar role in high-growth SaaS environments
- Hands-on experience building AI-powered workflows, automations, or agents in a business context (not just prompt engineering)
- Extensive experience with Clay, building multi-step workflows that pull data from multiple sources and take action
- Proficiency with AI tools like Claude, Gemini or Perplexity for workflow automation, including prompt design, tool use, and agentic task orchestration
- Extensive experience with MCP (Model Context Protocol) configuration and AI agent frameworks
- Solid understanding of how enterprise GTM tools connect together; i.e. CRM (Salesforce), CPQ (DealHub), sales engagement (Outreach), conversation intelligence (Gong), data enrichment (Zoominfo) and adjacent tooling with experience in administering these or similar tools
- Comfortable working from ambiguity to delivery; you can take a rough idea and ship something real in weeks, not quarters
- Excellent communicator who can translate technical ideas from non-technical stakeholders
- Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
Responsibilities
- Architect end-to-end AI workflows for GTM use cases like prospecting and deal execution, defining data flows, system integrations, and automation logic
- Ship 8 - 12 production AI workflows per quarter, from initial scoping through to live deployment and any subsequent iterations
- Configure MCPs and AI infrastructure and tooling; determine where data needs to come from and how it gets delivered to the right people or systems
- Manage Superhuman's MCP and AI connector library available to the GTM org, ensuring the tooling is discoverable, maintained, and actively adopted
- Break down high-level business goals (e.g. "AI-inspect our pipeline") into concrete technical requirements and build against them
- Partner with business partners and sellers to surface workflow pain points and translate them into AI-ready specifications
- Own and prioritize a live backlog of AI use cases for the GTM org; gathering ideas from sellers, business partners, and leadership and operationalizing the best ones
- Identify and evaluate tools, vendors and AI capabilities relevant to our GTM tech stack
Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year
- 12 days of paid holidays per year
- two floating holidays per year
- flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
