GTC Manager
About The Position
Operating through five strategic business segments worldwide – Flexible Packaging, Paper & Board, Narrow Web, Sheetfed Offset, and Flint Group Digital Xeikon – we deliver inks and coatings, tailored solutions, digital print consumables and digital engines. Our future is firmly focused on integrated solutions to support a full range of packaging applications. We are committed to innovation, service, and solutions to meet evolving market demands for sustainable, regulatory-compliant, efficient packaging production - now and into the future. The Graphic Technical Center Manager is responsible for leading the daily operations of the Customer Graphic Technical Center by ensuring the safe, efficient, and effective management of ink room operations, inventory, color management, technical support, and personnel. This role partners closely with customers, production teams, and Flint Group Technical Services to deliver exceptional service while achieving operational, quality, safety, and financial objectives.
Requirements
- High school diploma or equivalent required
- 3-5 years of leadership experience in a manufacturing, printing, ink, or production environment.
- Strong knowledge of ink management, color matching, inventory control, and quality systems.
- Proven ability to lead, coach, and develop employees.
- Strong troubleshooting, problem-solving, and decision-making skills.
- Excellent communication and customer service skills.
- Proficiency with Microsoft Office and ERP/inventory management systems.
- Ability to manage multiple priorities in a fast-paced, customer-focused environment.
- Ability to stand and walk for extended periods.
- Frequently lift and move materials weighing up to 50 pounds.
- Ability to work in manufacturing and pressroom environments.
- Ability to wear required personal protective equipment (PPE).
- Ability to distinguish colors accurately for color matching and quality inspections.
Nice To Haves
- associate's or bachelor's degree in a technical, manufacturing, or business-related field preferred.
Responsibilities
- Lead the daily operations of the Graphic Technical Center and supervise Graphic Technicians.
- Manage staffing, scheduling, training, performance, and employee development.
- Oversee ink management, color matching, inventory, and quality control processes.
- Provide technical support and resolve ink, color, and press-related issues.
- Develop and maintain standard operating procedures and operational documentation.
- Ensure compliance with safety, environmental, quality, and customer requirements.
- Monitor inventory, reduce waste, and manage obsolete materials and press returns.
- Drive continuous improvement initiatives to improve efficiency, quality, and customer satisfaction.
- Maintain accurate production, quality, and inventory records.
- Build strong customer relationships and support business objectives.
- Perform Graphic Technician duties as needed.
- Perform other duties as assigned.
Benefits
- Paid holidays and Paid Time Off (PTO)
- Medical, dental, and vision coverage starting on day one
- Short-term and long-term disability benefits
- Competitive 401(k) plan with company match
- Company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
