GSOC Supervisor

PinkertonScottsdale, AZ

About The Position

The Global Security Operations Center (GSOC) Supervisor, assigned to one of Pinkerton’s clients, will drive the vision and leadership for the development and support of safety and security initiatives for the Global Security Operations Center. The Supervisor is responsible for coordinating shift operations for the Center including the collection of intelligence information and tracking threat activities directly or indirectly affecting company assets, people, and interests globally.

Requirements

  • Bachelor's degree with three to five years of GSOC supervision, law enforcement and/or military experience specializing in investigations and intelligence collection experience.
  • Will require the ability to obtain an Arizona Alarm Agent certificate.
  • Developed investigative and analytical skills specific to a corporate high-tech environment.
  • Sound independent judgment and decision-making ability.
  • Able to confidential business information and critical assets.
  • Effective written, verbal, and presentation skills.
  • Able to identify and protect confidential business information and critical assets.
  • Able to manage multiple projects simultaneously with competing priorities and deadlines.
  • Attentive to detail and accuracy.
  • Able to analyze complex situations and recommend solutions.
  • Client orientated and results driven.
  • Serve as an effective team leader.
  • Computer skills; Microsoft Office.

Responsibilities

  • Represent Pinkerton’s core values of integrity, vigilance, and excellence.
  • Coordinate the daily activities across the GSOC enterprise.
  • Supervise the identification, investigation, and case management of incidents involving partner organizations.
  • Support investigations through the collection of intelligence related to threats originating from external sources, as well as internal incidents and issues such as theft, vandalism, and workplace violence.
  • Develop, manage, track, and maintain reporting of statistical and written analysis of user threats, incidents, and investigations for management review.
  • Establish and maintain professional relationships with internal and external stakeholders to include law enforcement, public safety, intelligence, and investigative organizations.
  • Provide credible, timely, and actionable intelligence information to operators and business decision makers.
  • Provide intelligence in support of events and personal protection assignments, including executive protection.
  • Evaluate and monitor the performance of their team members, and coordinates training and coaching for new and existing personnel.
  • All other duties, as assigned.
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