GSOC Operator - Swing Shift

Control Risks•Los Angeles, CA

22h•$65,000 - $71,000•Hybrid

About The Position

Control Risks is looking for dedicated GSOC Operators to join a strong GSOC program for a global technology company. The GSOC Operators will play an essential role in safeguarding our client's onsite assets and employees by providing alarm monitoring capabilities. The shift for this position is 15:00-23:00, either Sunday-Thursday or Tuesday-Saturday. This position will help cover 24/7/365 operations on a 5x8 shift schedule, and will require working weekends and holidays.

Requirements

0+ years of experience in a GSOC, Security Operations, or similar role working in the technology sector.
Working knowledge of security systems, incident response protocols, and emergency management.
Demonstrated ability to handle high-pressure situations and make sound decisions under stress.
Excellent communication skills, both written and verbal, with the ability to present information clearly.
Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously.
Proficient in using security technology and software applications related to monitoring and reporting.
Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed.

Nice To Haves

Associate's degree or bachelor's degree in history, Political Science, Criminal Justice, or related areas of study preferred.

Responsibilities

Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders.
Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis.
Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment.
Engage in regular training to uphold knowledge of security trends, technologies, and procedures.
Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies.