🎯 GSOC Manager (On-Site Position)
About The Position
The Global Security Operations Center (GSOC) Manager oversees daily GSOC operations to ensure the safety and security of personnel, facilities, assets, and business operations. This role provides leadership, maintains situational awareness, and supervises GSOC Operators and Analysts to ensure proper training, performance, and compliance with standard operating procedures. Responsibilities include coordinating responses to incidents and emergencies, managing reporting and escalation procedures, supporting crisis management and business continuity efforts, monitoring security systems, improving operational processes, and managing staffing and scheduling. The GSOC Manager works closely with leadership, clients, law enforcement, and external partners while demonstrating strong leadership, communication, analytical, and decision-making skills in a fast-paced environment.
Requirements
- Minimum 3–5+ years of GSOC or security operations experience
- At least 1–2 years in a supervisory or management role
- Strong knowledge of security systems and monitoring tools
- Excellent decision-making and problem-solving skills
- Ability to work in a fast-paced, high-pressure environment
- Strong written and verbal communication skills
- Proficiency in report writing and incident documentation
Nice To Haves
- Must have Valid State BSIS California Guard Card.
- Experience in a corporate or global security environment
- Familiarity with threat intelligence and risk analysis
- Certifications such as CPP, PSP, and College degree preferred
Responsibilities
- Oversee 24/7 GSOC operations, ensuring full coverage and operational efficiency
- Supervise, train, and develop GSOC staff, including scheduling and performance management
- Monitor and respond to security incidents, alarms, and global events
- Lead incident response efforts and ensure proper escalation protocols are followed
- Maintain and improve standard operating procedures (SOPs)
- Coordinate with internal teams, law enforcement, and emergency services as needed
- Analyze security trends and produce incident reports and risk assessments
- Ensure compliance with company policies and security best practices
- Manage GSOC systems such as CCTV, access control, and incident management platforms
Benefits
- Insurance: medical, vision, and dental
- Pet insurance
- Paid training
- Competitive compensation
- 401(k)
- Career advancement opportunities
- Continuous learning opportunities through LMS
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
