GSOC Analyst

Crisis24Santa Monica, CA
Onsite

About The Position

The GSOC Analyst must be detail oriented, have a strong aptitude in communication and analytical thinking when responding to events, as well as having a team-first mentality. Daily responsibilities will focus on the monitoring of global events from a variety of sources, assess impact and then disseminate those `incidents to the appropriate parties. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience. The Analyst will regularly monitor incident management systems & intelligence tools to respond to any incidents. This full time role (40 hours minimum per week) generally works 10PM – 6AM for 8 hour shifts, and 6PM – 6AM for 12 hour shifts, with overtime available as needed.

Requirements

  • Must be well-versed in current technologies and open-source search methodologies
  • Must be a competent user of Microsoft Suite, Microsoft Teams, SharePoint and other similar tools.
  • Must be willing to sign an NDA and maintain strict confidentiality
  • Must be able to communicate effectively, both verbally and in writing
  • Ability to maintain a professional demeanor during stressful situations
  • Must be able to quickly adapt and excel in dynamic situations
  • Demonstrated organizational and time management skills
  • Successful client management experience
  • A demonstrated history of effective conflict resolution skills
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations
  • Ability to attend training events that fall outside normal work hours
  • Ability to work 8 to 12-hour shifts both days and nights
  • Experience using OSINT tools such as Everbridge, Liferaft, Factal, ISOS, etc.

Nice To Haves

  • Bachelor’s degree in a related field is strongly preferred.
  • Either bachelor's degree or equivalent military experience
  • Have an interest or direct experience in the following: Executive Protection, Intelligence, Operations, Critical Incident Management or Corporate Security, Crisis Management, or Emergency Response
  • Experience working with various CCTV/Alarm platforms is strongly preferred

Responsibilities

  • Monitor incident notifications of locations providing analysis, data gathering, and investigation when needed
  • Monitor events (developing situations, tradeshows, security events, incidents, disasters, and other crises) through open-source collection and coordination with local assets
  • Respond to inbound calls from employees and security personnel providing customer service focused responses
  • Monitor advisories that have the potential to impact business travelers and escalate to security team
  • Write security incident investigation reports to provide situational awareness and communicate risks to management
  • Monitor designated online tools to conduct situational awareness on social media platforms
  • Make intelligent decisions and take actions based on credibility, likelihood, and meaningful information.
  • Collect, evaluate, and disseminate information as needed including supporting research for intelligence and situation awareness briefings
  • Make intelligent decisions in a manner that reflects cogent interpretation of all meaningful information
  • Contribute to procedures and processes to standardize and enhance risk management
  • Work closely with different security teams
  • Provide emergency and non-emergency security monitoring and escalation notification
  • Process and maintain a wide variety of files, logs, reports, and forms
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