GS Operations Analyst

City of Memphis•Memphis, TN
•Onsite

About The Position

Works under an assigned supervisor to perform budget forecasting, contract management, capital improvement, accounting, social media, dispatch employees and manage work orders to ensure accurate data is inputted into the appropriate systems. Assists in monitoring and reviewing contracts and payments for proper documentation and authorization. Creates budget and cost analysis and assessment to develop critical path metrics for programs and projects. Researches, conducts, and develops budgetary needs and trends utilizing financial planning skills to build a 3-5 year spending plan. Corrects budget overruns due to operations seasonality and other environmental influences on Service Centers. Develops standardized processes to support Capital Improvement Plans (CIP) for vendor contracts. Analyzes financial and budgetary documentation and makes recommendations to resolve issues. Conducts research to find alternative solutions to solve potential cost overruns. Coordinates special projects including research or feasibility studies on new programs or services. Audits and processes various check requests and purchase orders including payroll deductions including tax exempt forms, W-9 forms, and void check authorized transactions. Verifies available funds in the financial system including encumbered line, service center, account and contract balance. Monitors and tracks new contracts and changes to existing contracts. Processes, posts, and relinquishes retainage payments based on established policy and contract agreement. Facilitates meetings, provides policy analysis and advises administrators and directors. Reviews or compiles complex data and prepares comprehensive and analytical reports for leadership. Converts retainage to certificate of deposit or escrow accounts. Researches vendor information discrepancies. Audits and posts travel journal entries and expense reports to ensure compliance with established travel policy. Performs monthly field audits and reconciliation of petty cash funds. Provides input for the establishment and maintenance of presence on all appropriate social media outlets. Converts strategic objectives, vision and mission statements into social media messaging. Monitors and maintains day-to-day upkeep of social media, messaging and responses to customers. Establishes standardized timekeeping processes to manage remote employee time and attendance needs. Verifies and tracks time and attendance for remote employees. OTHER FUNCTIONS: Monitors Social Media trends and programs. Performs additional functions (essential or otherwise) which may be assigned.

Requirements

  • Bachelor’s Degree in Accounting, Finance, Business Administration or related field
  • Four (4) years professional experience in Accounting or Finance
  • Working experience in Microsoft Office Suite and Oracle applications strongly preferred.
  • Must possess and maintain Basic Project Management Body of Knowledge (PMBoK) certification or obtain within 12 months of employment as a condition of continued employment.

Nice To Haves

  • Working experience in Microsoft Office Suite and Oracle applications

Responsibilities

  • Perform budget forecasting, contract management, capital improvement, accounting, social media, dispatch employees and manage work orders.
  • Monitor and review contracts and payments for proper documentation and authorization.
  • Create budget and cost analysis and assessment to develop critical path metrics for programs and projects.
  • Research, conduct, and develop budgetary needs and trends utilizing financial planning skills to build a 3-5 year spending plan.
  • Correct budget overruns due to operations seasonality and other environmental influences on Service Centers.
  • Develop standardized processes to support Capital Improvement Plans (CIP) for vendor contracts.
  • Analyze financial and budgetary documentation and make recommendations to resolve issues.
  • Conduct research to find alternative solutions to solve potential cost overruns.
  • Coordinate special projects including research or feasibility studies on new programs or services.
  • Audit and process various check requests and purchase orders including payroll deductions, tax exempt forms, W-9 forms, and void check authorized transactions.
  • Verify available funds in the financial system including encumbered line, service center, account and contract balance.
  • Monitor and track new contracts and changes to existing contracts.
  • Process, post, and relinquish retainage payments based on established policy and contract agreement.
  • Facilitate meetings, provide policy analysis and advise administrators and directors.
  • Review or compile complex data and prepare comprehensive and analytical reports for leadership.
  • Convert retainage to certificate of deposit or escrow accounts.
  • Research vendor information discrepancies.
  • Audit and post travel journal entries and expense reports to ensure compliance with established travel policy.
  • Perform monthly field audits and reconciliation of petty cash funds.
  • Provide input for the establishment and maintenance of presence on all appropriate social media outlets.
  • Convert strategic objectives, vision and mission statements into social media messaging.
  • Monitor and maintain day-to-day upkeep of social media, messaging and responses to customers.
  • Establish standardized timekeeping processes to manage remote employee time and attendance needs.
  • Verify and track time and attendance for remote employees.
  • Monitor Social Media trends and programs.
  • Perform additional functions (essential or otherwise) which may be assigned.
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