Growth Support Specialist (Marketing Business Development) (Bilingual Spanish Preferred)
About The Position
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Requirements
- High School diploma or equivalent
- 1+ years of experience in a health care related field
- Proficient in Microsoft Excel, Word and Outlook
- Strong customer service, organizational, and interpersonal skills with ability to prioritize tasks
- Professional demeanor, dependable, and self-motivated
- Must be able to communicate effectively and professionally with all personnel levels inside and outside the organization
Nice To Haves
- Bilingual Spanish Preferred
- Prior experience in insurance verification
Responsibilities
- Responsible for processing internal and external inquiries relating to patient eligibility and admission
- Responsible for initial insurance verification and accurate determination of placement
- Educate patients and referral partners on our mission to provide high-quality personalized healthcare in the home for people that need it most
- Adhere to internal quality, productivity, standard work expectations and compliance standards
- Thoroughly understand eligibility and enrollment processes for the Medical Group
- Promptly, accurately, professionally triage all patient concerns related to care needs, scheduling and billing to the appropriate department
- Timely, professional responsiveness to direct emailed inquiries
- Maintain strict confidentiality of provider, company, and patient information
Benefits
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
