Growth & Strategy Associate

Resolve AI•San Francisco, CA

2d•Onsite

About The Position

Resolve AI is solving the massive tax of engineering velocity caused by software maintenance and production troubleshooting by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end. The founders are the core creators of OpenTelemetry and led Splunk Observability, with two successful exits to Splunk and VMware. The company has raised over $190M from top-tier investors and individual backers. Joining Resolve AI at this stage is a once-in-a-lifetime opportunity to work at an AI-native company pushing the limits of how engineers work.

Requirements

0.5 to 1+ years of experience in a pipeline-generation role, ideally within a tech startup or other fast-paced, high-growth environment.
Demonstrated ability to source and qualify leads, ideally with your own playbook. You’re the person your peers want to emulate.
You’ve been a top performer because you know what it takes to get there. You track the input to predict the output.
You have the confidence that you’ll figure it out, and the sense of urgency to move quickly to make it happen. You thrive in fast-paced, sometimes ambiguous environments, and are capable of handling change and uncertainty with confidence. You’ll challenge the status quo when things aren’t working, and you’ll be open to new ideas that deliver better results.
You’re fluent in the language of your prospects, both in written and spoken form (maybe even memes?), and you can navigate conversations whether you’re speaking with an engineering leader or an on-call engineer.
You need to like technology. We’ll give you the tools to be highly successful, but we expect you to use them, and even introduce new tools that give us a leg up.
You’ll need some familiarity with CRM systems (e.g., Salesforce, HubSpot), as well as sales engagement tools like Apollo. We expect you to become ultra proficient with tech so that you can exceed your goals in support of company goals.

Responsibilities

Use modern tools, including leading sales prospecting products, AI, and your own creativity, to identify high-propensity leads.
Engage these leads with timely, relevant messaging across channels, including email, calls, social media, and events, to schedule meetings with engineering personas that generate pipeline.
Rapidly engage and qualify inbound leads to provide immediate value to the prospect while determining their potential fit for Resolve’s offerings.
Work hand-in-hand with colleagues in GTM to deliver delightful prospect experiences, primarily by sharing feedback to create a cohesive prospect engagement strategy that prospects genuinely value.
Serve as the ear to the ground for the GTM organization, staying up to date on product knowledge, industry trends, and the competitive landscape, quickly becoming a knowledgeable expert in our customers and our space.
Record your activity and what you’re learning in a system of record (aka CRM), enabling the Resolve GTM organization to quickly learn what’s working, what’s not, and how to execute at the highest level.