Growth Strategist

Mutiny • New York City, NY

30d • Onsite

About The Position

The #1 priority of every CEO is to grow the company. But the business teams responsible for revenue are stuck in a soul-crushing web of dependencies that prevent them from growing. Marketing has a winning idea but design and engineering can't prioritize building the campaign. Sales needs a custom business case to close a deal but marketing is slammed. Every dependency is revenue missed. We built Mutiny to solve this problem. Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition: do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. From breaking into new verticals and personas to personalizing every interaction with every customer, Mutiny takes on the manual work so your team can run faster. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing at 100%+ month-over-month, 10x faster than any product we have launched, with customers like Rippling, Uber, Snowflake, Zendesk, and Gusto. Now we're ramping up the team to help us build a generational company.

Requirements

• Customer outcomes are personal; seeing a customer hit a milestone is motivating.
• Ability to dig into product and customer business workings to connect the two and create tailored advice.
• Ability to build trust quickly with customers through empathy and direct communication.
• Precision communicator with crisp follow-up emails, storytelling in EBRs, and ability to explain complex concepts simply.
• Scrappy and resourceful, able to figure things out and document processes.
• Renewal mindset, proactively building the case for customer retention and growth.
• Focus on adoption and customer health as leading indicators.

Responsibilities

• Own a book of managed accounts, including onboarding, adoption, retention, and expansion.
• Become the expert on each customer's business and how Mutiny fits in, translating this into "aha" moments that influence their roadmap.
• Teach customers how to use the agent-first platform to create assets that impact their sales and marketing teams.
• Run business reviews that tell a story and drive action, with crisp follow-ups.
• Build the case for renewals and expansion six months in advance, focusing on adoption and customer health as leading indicators.
• Document and share successful onboarding flows, EBR strategies, and new plays to contribute to a shared playbook.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed