Growth Operator — Grocery, QSR & Retail

Hilbert's AI • San Francisco, CA

11d

About The Position

Hilbert is a scalable, data science-first growth engine that gives B2C teams predictive clarity into user behavior, revenue drivers, and the actions that drive sustainable growth. Fully agentic by design, Hilbert shrinks months-long decision cycles to minutes. From Fortune 10 enterprises to beloved brands like FreshDirect, Blank Street, and Levain Bakery, operators run their growth on Hilbert. We're also co-building alongside leading AI companies. Grocery, QSR & Retail is where Hilbert meets some of its highest-frequency, highest-stakes customers — businesses where a single point of retention or basket size compounds into millions, and where decisions move on a daily rhythm, not a quarterly one. We are building the team that owns this surface, and we are hiring the early operators who will grow inside it.

THE ROLE
You will join the Grocery, QSR & Retail team as an early-career operator working directly under the Head of the vertical. Your work sits at the intersection of customer impact and product evolution: you run Hilbert against real growth problems in grocery, QSR, and retail, and what you learn there feeds back into how the product develops.

This is not a support role. It is a learning-by-doing role with consequence. You will be in the data, in the customer's problem, and in the room when decisions get made. You are expected to bring sharp questions, structured analysis, and a hunger to understand growth at the level of mechanics — not slogans.

Requirements

• SQL, a notebook, a model, a project where you wrestled with messy data and came out with something real.
• Comfortable working alongside AI systems and curious about where they break — and where human judgment still wins.
• Willing to be coached hard.

Nice To Haves

• Direct exposure to grocery, QSR, retail, CPG, or adjacent industries is a plus, even if brief.
• You think in systems and reach for evidence.
• You can describe a project failure with the same precision as a win.
• You want to learn from operators who have been in the room when real growth decisions got made.

Responsibilities

• Run Hilbert against customer datasets — cohorts, basket dynamics, visit frequency, channel performance — and surface what the product gets right, what it misses, and where its reasoning needs sharpening
• Translate findings into structured input for the product and tech teams, in partnership with the Head of the vertical
• Support Account Executives in turning Hilbert's outputs into clear growth narratives for customers: win-back, LTV intervention, assortment shifts, paid reallocation
• Own pieces of the customer relationship end-to-end as you grow into them — prep, present, follow through, learn from what worked and what didn't
• Build deep fluency in the mechanics of grocery, QSR, and retail growth: share of wallet, loyalty economics, promotional lift, the difference between a real cohort effect and a pricing artifact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed