Growth Operations Manager

NoGood•New York, NY

4h•$75,000 - $90,000•Hybrid

About The Position

NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. We are a team of growth leads, creatives, engineers and data scientists who help unlock rapid measurable growth for some of the world’s category-defining brands. We bring together the art and science of strategy, creative, content and growth expertise into a single cohesive team, powered by robust data analytics and proprietary AI tech. Based in NYC, we support partners globally, with a client partner roster that includes VC-backed startups, scale-ups, and Fortune 500 companies such as Nike, Oura, Spring Health, TikTok, Intuit, P&G, and more. Since 2016, we’ve been delivering what others only promise. Why settle for good enough if you can be up to NoGood? We are looking for a technical Growth Operations Manager to join our Growth Systems & Engineering team. You'll own the automation infrastructure and operational workflows that keep NoGood running, building the integrations and pipelines that eliminate manual work, and then owning the processes that run on top of them. This isn't a pure builder role and it isn't a pure ops role. You'll split your time between building automations in n8n, maintaining the systems that connect our tool stack, and owning the operational layer those systems support, time tracking compliance, project hygiene, platform access, and internal SOPs.

Requirements

1–2+ years in marketing operations, agency operations, or growth/marketing operations — agency experience strongly preferred
End-to-end automated workflows using n8n and native platform automations across a modern ops and marketing tool stack
Webhook-based integrations and REST API connections between SaaS platforms
Automated reporting pipelines that surface project health, time tracking gaps, and team utilization — no manual data pulls
Lightweight Python or JavaScript scripts when no-code tools hit their limits
Comfort operating in a fast-moving, ambiguous environment where you often have to build the process and then run it

Nice To Haves

Experience with cloud data warehouses or BI/reporting tools (e.g. BigQuery, Looker Studio)
Familiarity with Slack API or Google Workspace APIs
Experience with Claude API, OpenAI API, or LLM-integrated automation patterns

Responsibilities

Design, build, and maintain automated workflows using n8n and native platform automations, covering time tracking, project management, onboarding/offboarding, client reporting, and internal ops
Own the full automation lifecycle: requirements gathering, flow design, build, testing, error handling, monitoring, and documentation
Integrate disparate tools via APIs and webhooks into cohesive, maintainable automated workflows
Build automated reporting and alerting pipelines that surface time tracking gaps, capacity overloads, project health signals, and utilization variance to leadership, without manual data pulls
Identify and systematically eliminate manual operational tasks across every team, targeting reduction in manual ops overhead
Write lightweight Python or JavaScript scripts when automation platforms require custom logic, data transformation, or API handling beyond what no-code supports
Own project management workspace structure, task hygiene, and delivery timelines across all client engagements
Enforce time tracking compliance across the team, including automated gap flagging and reporting
Own platform security and access management. Onboarding/offboarding automations, SSO/2FA enforcement, and permission audits
Build and maintain internal SOPs for project intake, status reporting, and delivery workflows so the team operates from a single playbook
Support the rollout of AI-assisted internal workflows and agents as we roll them out across the agency