Growth Operations Manager

MANTECH•Herndon, VA

6h•Hybrid

About The Position

MANTECH International Corporation is seeking a motivated and customer-oriented Growth Operations Manager to join their team in Herndon, VA. This is a hybrid position requiring 2-3 days onsite per week. The Growth Operations Manager will collaborate across the Growth organization to streamline processes, implement technology solutions, and drive data-driven decision-making to accelerate the company's growth trajectory. The role involves managing a team, overseeing business planning, evaluating opportunities, architecting growth frameworks, serving as a point of contact for operations, coordinating communication, implementing automation, leading training strategies, and managing growth projects and technology deployments.

Requirements

Bachelor’s Degree with a minimum of 4 years of relevant Operations experience, or a Master’s Degree with no less than 2 years of prior relevant experience.
Minimum of 2 years of experience in a Government Contracting environment, specifically related to business planning activities.
Minimum of 2 years of experience managing small teams in a hybrid environment.
High proficiency in Google platform and Microsoft Office suite.
Strong leadership, project management, organizational, and written communication skills with the ability to prioritize and meet deadlines.
Demonstrated ability to interpret data, drive process improvements, and implement automation solutions.
US Citizen

Nice To Haves

Experience with Salesforce and database-driven applications.
Experience creating engaging instructional media, including video tutorials, e-learning modules, and quick-reference job aids.
Proven ability to operate independently, gain internal support, and build solid working relationships with senior management and cross-functional teams.

Responsibilities

Managing and mentoring a small team in a hybrid environment while overseeing business planning activities and presentation scheduling, such as Bid Board and Top Deal reviews.
Evaluating business development opportunities against criteria across the lifecycle, actively coaching teams to meet executive standards.
Architect scalable growth frameworks that reduce friction and allow the team to focus on high-value activities.
Serve as the primary Point of Contact for operations inquiries, managing specialized Google Chat Spaces, Google Sites, and email accounts with high responsiveness.
Coordinating cross-departmental communication and maintaining centralized process documentation for growth workflows and technologies.
Identifying and implementing automation opportunities using AI tools to streamline workflows and reduce operational friction.
Leading the Growth training calendar strategy and executing clear communication plans regarding system enhancements and educational resources.
Managing end-to-end growth projects and technology deployments from scope definition through implementation and ROI tracking.
Overseeing the support request ticketing system, tracking metrics, and utilizing dashboards to derive actionable performance insights.