Growth Operations Enablement Manager

Shift5•Arlington, VA

6d•$145,000 - $165,000•Remote

About The Position

Shift5 is seeking a strategic, mission-aligned Growth Operations & Enablement Manager to build and scale the operational infrastructure that enables its Growth organization to execute at the highest level. This role sits at the intersection of Sales, Product, Engineering, Marketing, Government Affairs, Capture, Contracts, and Mission Delivery, serving as the operational backbone of the Growth organization. The Growth Operations & Enablement Manager will translate complex technical capabilities into compelling customer messaging, develop scalable sales processes, build enablement content, drive cross-functional initiatives, and ensure customer-facing teams have the tools, insights, and operational rigor needed to accelerate pipeline growth and improve win rates. This is not a traditional sales enablement role focused solely on creating collateral. It requires strategic thinking, operational excellence, and the ability to connect multiple organizations around a common go-to-market strategy while driving execution across the Growth organization. Note: This position requires U.S. citizenship due to federal contract requirements and access to controlled information.

Requirements

Experience in Growth Operations, Sales Enablement, Revenue Operations, Product Marketing, Sales Strategy, or a related function.
Demonstrated ability to translate highly technical products into compelling customer-facing messaging and sales materials.
Experience leading cross-functional initiatives across Product, Engineering, Sales, Marketing, and executive leadership.
Strong project management, organizational, and stakeholder management skills.
Experience developing sales playbooks, enablement programs, and go-to-market strategies.
Experience creating executive presentations, customer-facing collateral, and competitive intelligence.
Experience building operational processes and driving organizational execution.
Comfort operating in a fast-paced, high-growth, highly collaborative environment.
Bachelor's degree or equivalent experience.
U.S. citizenship due to federal contract requirements and access to controlled information.

Nice To Haves

Experience supporting defense technology, cybersecurity, SaaS, or government contracting organizations is strongly preferred.
Familiarity with Monday, Gong, Highspot, Seismic, Clari, or similar enablement platforms is preferred.
Experience supporting Department of Defense or Intelligence Community customers is preferred.

Responsibilities

Build and own Shift5's sales enablement strategy, including presentations, capability briefs, battle cards, one-pagers, demos, executive briefing materials, and customer-facing collateral.
Partner closely with Product and Engineering to translate technical capabilities into clear, compelling customer messaging and value propositions.
Build and maintain standardized sales playbooks by product, customer, mission area, sales stage, and competitive landscape.
Serve as the operational bridge between Sales, Product, Engineering, Marketing, Government Affairs, Capture, Contracts, and Mission Delivery.
Establish and manage the Growth organization's operating cadence, including pipeline reviews, deal desk gating, account planning, quarterly business reviews, forecast reviews, and executive reporting.
Partner with Product Marketing to support industry events, coordinate product demonstrations, and deliver exceptional customer engagement experiences.
Lead cross-functional initiatives that improve communication, accountability, and execution across the Growth organization.
Develop competitive intelligence, customer insights, and market research that strengthen Shift5's market positioning.
Build onboarding programs and ongoing enablement for Strategic Account Executives, Deployment Strategists, and other Growth team members.
Support proposal and capture efforts by developing reusable content libraries, technical narratives, customer success stories, and best practices.
Capture Voice of the Customer feedback and partner with Product and Engineering to influence future product roadmap decisions.
Identify opportunities to leverage AI and automation to improve seller productivity, proposal development, customer engagement, and operational efficiency.
Develop dashboards and reporting that provide leadership with visibility into pipeline health, sales performance, forecast accuracy, and enablement effectiveness.
Continuously evaluate and improve Growth processes to support Shift5's long-term scale.