Growth & Expansion Associate
About The Position
Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.
Requirements
- At least 3 years of operational or strategy experience. You’ve worked in consulting, banking, private equity, or in fast-paced operations of a startup or larger company.
- Experience building and structuring operations teams on-the-ground. You’re a stellar project manager, recruiter, and leader when it comes to running a high-velocity operations function.
- Experience with setting strategic direction. You’ll understand the company’s mission, influence strategic objectives, and execute toward measurable goals.
- Experience in business analytics and metrics. You’re data driven and use that to inform your decisions.
Nice To Haves
- Bonus points if you worked in healthcare or similar industries
- Bonus points if you have been at a fast-paced startup or company, especially complex-ops driven companies requiring boots-on-the-ground
Responsibilities
- Execute the vision of the Expansion function end-to-end. You’ll help define strategy for expansion, set north star KPIs, build scalable processes, and drive mission-crucial initiatives to bring our program to new geographies and to thousands of new families.
- Craft growth processes for scale and constantly experiment. You’re relentless about operational excellence. You’ll help take our operations team to new heights through constantly refining processes, designing systems, and constructing playbooks that will scale with exponential growth.
- Build for Scale and Flexibility. We have grown exceptionally fast and expect that growth to continue to accelerate. That growth comes with the complexity of requirements that differ across the United States. You’ll collaborate closely with leaders to best balance optimal patient experience with varying regulatory requirements and that will support hypergrowth. It’s an interesting challenge that keeps us going everyday.
- Partner with operations, clinical, and product teams across the company. You'll be a critical voice for shaping our roadmap to further our mission.
Benefits
- Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work.
- Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
- Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
- Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
- Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
