Growth and Engagement Specialist

Central Indiana Corporate Partnership • Indianapolis, IN

6d • Hybrid

About The Position

TechPoint is the nonprofit, industry-led growth initiative driving Indiana's digital economy and broader tech ecosystem. Founded in 2003, it operates under the umbrella of Central Indiana Corporate Partnership (CICP) and functions as the strategic hub connecting public, private, academic, and philanthropic partners. TechPoint's mission is to drive Indiana's digital economy through talent, innovation, and community by expanding the tech talent pipeline, accelerating startup and enterprise growth, enhancing resource connectivity, and elevating the state's tech community through collaboration and storytelling. The Growth & Engagement Specialist is a hybrid, relationship-driven role responsible for managing engagement across a portfolio of startups and small businesses, and generating new pipeline opportunities for the Engagement team. This role is structured as a 50/50 split between account management and business development. The individual will serve as the primary relationship manager for assigned companies while also acting as a Business Development Representative (BDR) to prospect, qualify, and generate leads across TechPoint's broader membership and sponsorship strategy. The role requires identifying, pursuing, and qualifying new opportunities through outbound outreach, networking, and research, while also stewarding existing relationships by understanding partner needs, connecting organizations to programs, and ensuring consistent engagement and value delivery. The position is expected to operate with a modern, data-driven mindset, using Salesforce to manage pipelines, track engagement, and surface insights, and leverage AI tools to improve efficiency. This is a full-time, exempt position reporting to the Vice President of Marketing and Engagement, requiring some travel within Indiana. The role involves managing a complex portfolio of partner relationships, applying judgment in identifying and advancing high-value opportunities, and contributing insights to inform engagement and growth strategies.

Requirements

• 2-5 years of experience in account management, partnerships, sales or business development
• Experience prospecting and generating leads
• Strong written and verbal communication skills
• Experience using CRM systems, preferably Salesforce
• Ability to manage multiple priorities in a fast-paced environment
• Ability to maintain accurate engagement and pipeline records and use data to prioritize activities
• Demonstrated ability to build and maintain partner relationships and support business development activities while balancing multiple priorities

Nice To Haves

• High energy and enthusiasm for TechPoint’s mission
• Strong relationship builder with a service mindset
• Organized with strong attention to detail
• Comfortable balancing relationship management with outbound prospecting
• Curious and adaptable, especially with use of AI tools
• Passion for the tech ecosystem and community building

Responsibilities

• Build and maintain relationships with a defined portfolio of startups and small to midsize businesses
• Drive participation in TechPoint programs including Xtern, Xtern Challenge and community convenings
• Conduct regular check-ins to understand company needs and connect them to relevant opportunities
• Support retention by ensuring strong partner experience and consistent value delivery
• Track engagement activity and outcomes in Salesforce and monitor engagement trends to identify risks and opportunities
• Prospect and identify new companies aligned with TechPoint’s membership and sponsorship strategy
• Conduct outbound outreach to generate qualified leads
• Qualify opportunities and schedule meetings for senior Engagement team members
• Maintain a healthy pipeline in Salesforce and contribute to revenue goals
• Collaborate with marketing to align campaigns with outreach efforts
• Develop a strong understanding of Indiana’s tech ecosystem
• Represent TechPoint at events, networking opportunities and community engagements
• Support marketing efforts including storytelling and thought leadership
• Use data, market intelligence, and partner feedback to help refine outreach strategies, prioritization, and engagement approaches
• Identify patterns and themes across partner interactions and communicate actionable insights to the Engagement team
• Support TechPoint initiatives and other duties as assigned

Benefits

• 100% of your healthcare and dental premiums are paid for individual and family.
• Pre-tax & Roth 401(k) Retirement Plan with generous match - 5% contributed by the employer regardless of employee contribution and up to an additional 5% employee voluntary contribution eligible to be matched by the employer.
• Company paid group life benefits as well as company paid short-term and long-term disability insurance.
• Flexible/hybrid work schedule.
• Generous Paid Time Off (PTO) including 17 holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed