Growth Account Manager

Expana
Remote

About The Position

Expana is the world’s leading agrifood-focused Price Reporting Agency (PRA) and global commodity intelligence provider. Formed through the combination of Mintec, Urner Barry, and associated brands, Expana brings together over 200 years of accumulated expertise in global commodity markets, serving more than 3,000 customers across 50 countries. The Expana platform delivers 36,000+ proprietary price series across 900+ commodities, 70 million+ data points, and 1,400+ price forecasts, all underpinned by IOSCO-assured data integrity. Clients across retail, food manufacturing, agriculture, financial services, and industrial production rely on Expana to optimise procurement, manage commodity risk, and improve profitability across their supply chains. Account Manager Build Relationships. Drive Growth. Create Impact. Are you passionate about helping customers succeed and uncovering opportunities for growth? Do you thrive in a fast-paced commercial environment where relationships, strategy and results go hand in hand? We're looking for an ambitious and customer-focused Account Manager to join our Commercial team. In this role, you'll manage a portfolio of customers, helping them maximise the value of our data solutions while driving retention, growth and long-term partnerships. This is an exciting opportunity for someone who enjoys building trusted relationships, solving business challenges and making a measurable impact for clients.

Requirements

  • Experience in account management, enterprise sales or customer growth roles.
  • A track record of achieving or exceeding commercial targets.
  • Strong relationship-building and stakeholder management skills.
  • Excellent communication, presentation and negotiation abilities.
  • The confidence to identify and pursue new business opportunities.
  • Strong organisational skills and attention to detail.
  • A degree or equivalent professional experience.

Nice To Haves

  • Experience within technology, SaaS, DaaS or related sectors would be advantageous.

Responsibilities

  • Developing and executing strategic account plans that align customer goals with business objectives.
  • Identifying opportunities to grow revenue and strengthen customer retention.
  • Building strong, trusted relationships with decision-makers and key stakeholders.
  • Working collaboratively with cross-functional teams to deliver successful client outcomes.
  • Conducting engaging product demonstrations and showcasing the value of our solutions.
  • Maintaining accurate records of customer interactions, opportunities and activities within Salesforce.
  • Providing reliable revenue forecasts and portfolio insights.
  • Acting as a trusted advisor, helping customers achieve their objectives through data-driven solutions.

Benefits

  • We offer an environment that encourages growth, innovation and continuous learning, empowering you to make a real impact on both customer success and business performance.
  • We operate with an agile working model, allowing for remote work and occasional travel to our offices.
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