Group X Coach

24 Hour Fitness•Highlands Ranch, CO

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach instructs in-person or virtual sessions for people with varying fitness levels, helping participants feel welcomed, encouraged, and challenged while emphasizing safe exercise techniques. Coaches are expected to teach an average of at least two classes per week. The role also involves providing positive customer service, addressing or escalating member concerns, reporting equipment and maintenance needs, recruiting participants, and helping keep the club clean and organized. Administrative duties include arranging class coverage according to company policy, maintaining a social media presence to attract participants, and attending staff meetings as required. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

Current approved group exercise primary certification for the format taught.
High school diploma or GED equivalent.
Knowledge of safe exercise techniques and principles.
Strong communication skills and ability to connect with a wide variety of people.
Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
Passion for fitness and helping others achieve health and wellness goals.
Ability to work weekends and holidays as needed to support the business.

Nice To Haves

Previous group exercise instruction experience is preferred.

Responsibilities

Coach pre-choreographed or freestyle group exercise sessions and classes in person or through virtual technology for members with varying fitness levels.
Present classes in a welcoming, encouraging, and challenging manner.
Teach safely and to a high standard by educating members about safe techniques and guidelines.
Encourage class attendance through strong teaching skills and the ability to connect with and motivate participants.
Maintain an average of at least two coached classes per week.
Provide positive customer service to members and guests before and after classes.
Handle member concerns or direct them to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish sessions and classes on schedule.
Organize equipment and assist in maintaining a clean and organized club.
Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
Maintain a social media presence to attract participants to classes and special events.
Attend staff meetings on occasion as required.