Group X Coach

24 Hour Fitness•Tigard, OR

About The Position

The Group X Coach creates an inviting, inspiring, and motivating group exercise experience by delivering pre-choreographed or freestyle group exercise programs to members and guests. The coach leads classes in person or through virtual technology for participants with a range of fitness levels, helping members feel welcomed, encouraged, and challenged while promoting safe exercise techniques. The role also includes providing exceptional customer service, addressing or referring member concerns, reporting equipment and maintenance needs, recruiting participants, and helping keep the club clean and organized. Administrative duties include arranging class substitutes according to company policy, maintaining a social media presence to attract participants, and occasionally attending staff meetings. The position reports to the General Manager and interacts with club staff, members, and guests.

Requirements

Current approved group exercise primary certification for the taught format.
High school diploma or GED equivalent.
Knowledge of safe exercise techniques and principles.
Strong communication skills and the ability to connect with a wide variety of people.
Enthusiastic and energetic approach to creating a community feel in group sessions or classes.
Passion for fitness and helping others achieve health and wellness goals.
Ability to perform physical activities including lifting weights, squatting, bending, reaching, hopping, jumping, kicking, and prolonged standing and walking.
Ability to work weekends and holidays as needed to support the business.

Nice To Haves

Previous group exercise instruction experience.

Responsibilities

Coach pre-choreographed or freestyle group sessions and classes in person or via virtual technology for members with varying fitness levels.
Make sessions welcoming, encouraging, and appropriately challenging.
Teach safe exercise techniques and guidelines to support high-quality classes for all fitness levels.
Increase attendance through effective teaching and the ability to connect with and motivate participants.
Maintain an average of coaching at least two classes per week.
Provide positive customer service to members and guests before and after classes.
Handle member concerns or direct them to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish sessions and classes on schedule.
Organize equipment and assist in maintaining a clean and organized club.
Find appropriate substitutes for class coverage in accordance with company policy and guidelines.
Maintain a social media presence to attract participants to classes and special events.
Attend staff meetings on occasion as required.