ZUMBA

24 Hour Fitness•Tacoma, WA

6d•Hybrid

About The Position

The Group X Coach creates an inviting, inspiring and motivating group exercise experience through delivering pre-choreographed or freestyle group exercise programs to members and guests. This role involves coaching group sessions and classes, ensuring a high-quality and safe experience for all fitness levels, and increasing member attendance through strong teaching skills and the ability to connect with and motivate others. The coach is also responsible for delivering exceptional customer service, handling member concerns, reporting maintenance needs, recruiting new members, and maintaining a clean and organized club environment. Administrative duties include finding substitutes for class coverage and maintaining a social media presence to attract participants.

Requirements

Knowledge of safe exercise techniques and principles.
Strong communication skills and ability to connect with a wide variety of people.
Enthusiastic and energetic approach to creating a community feel within a group session or class.
Passion for fitness and helping others achieve health and wellness goals.
Current approved group exercise primary certification for taught format.
High School Diploma or GED equivalent.
Ability to work weekends and holidays as needed to support the business.

Nice To Haves

Previous group exercise instruction experience is preferred.

Responsibilities

Coach pre-choreographed or freestyle group sessions and classes to a wide variety of members at varying fitness levels in person or via virtual technology.
Present group sessions and classes in a way that makes members feel welcomed, encouraged and challenged.
Ensure group sessions and classes are delivered with high quality and safe for all fitness levels by educating members on safe techniques and guidelines.
Increase member attendance through strong teaching skills and ability to connect with and motivate others.
Maintain an average of Coaching at least 2 classes per week.
Deliver exceptional customer services for members and guests through positive interactions before and after group session or class.
Handle member concerns or direct to appropriate club management.
Report broken equipment and maintenance needs to club management.
Recruit new members to join classes.
Start and finish group session and class on time as scheduled.
Deliver on the Service Promise of Clean, Friendly and Well Maintained Club by organizing equipment and assisting with maintaining a clean and organized club.
Find appropriate substitutes for group session or class coverage by following company policy and guidelines.
Maintain a strong social media presence to attract new participants to class, special events, etc.
Attend staff meetings on occasion as required.