Group Vice President - PacNW & Hawaii

VCA Animal Hospitals•Washington, DC

3d•$196,000 - $240,000•Remote

About The Position

The Group Vice President leads a team of Regional Operations Directors creating the culture, structure, and accountability that enable hospitals to consistently deliver exceptional medical outcomes, outstanding client and Associate experiences, and sustainable business performance. A disciplined, results-driven Field Executive, this leader brings strong organizational rigor, data-informed decision-making, and the ability to quickly distill complex information into sound judgment. They remain calm and focused in fast-paced, high-pressure environments, demonstrating exceptional prioritization and adaptability in a rapidly evolving industry. NOTE: This role requires candidates to reside in the Pacific NorthWest Area, preferably, Washington or Oregon. This role owns and serves as a catalyst for: Group P&L performance, strategic growth, and long-term value creation Operational excellence at scale, including labor productivity and para-labor optimization People-first leadership, advancing the Associate experience, open communication, and talent development High-quality, compliant, and progressive veterinary medicine This position requires a visionary and change-agile leader who inspires teams, drives alignment, and consistently delivers results in a complex, dynamic environment. The role supports our United in Care strategy execution at the Group level.

Requirements

Bachelor’s Degree / MBA or DVM Preferred
10+ Years Related Experience / 12+ Preferred
Ability to reach, write and speak English
Advanced digital fluency with productivity platforms, including MS365, leveraging cloud-based tools to enhance communication, planning, and operational execution.
Ability to relocate for career pathing
Participation in relevant national or state associations
All degrees will be deemed “or equivalent combination of education and experience” unless absolutely required to do the job (i.e., DVM degree for Veterinarian, Law degree for Attorney, etc.)

Nice To Haves

Strong proficiency in data and analytics platforms (Excel, Power BI), with the ability to interpret complex data sets, extract actionable insights, and drive data-informed decision-making across a multi-site organization.
Deep expertise in the veterinary, healthcare or related services industry.
Strong command of hospital operations, P&L ownership, pricing strategy, contract negotiation, revenue optimization, and labor management within multi-site healthcare or service environments.
Demonstrated ability to rapidly adopt emerging technologies, enterprise systems, and AI-enabled tools to modernize workflows, strengthen decision quality, and elevate operational efficiency in a dynamic environment.
Ability to analyze and utilize reports and data to affect changes in a hospital environment and establish ROI and KPIs in collaboration with Field and Medical Operations leaders.
Proven ability to integrate business discipline with medical priorities, ensuring operational decisions strengthen medical quality, efficiency, and overall hospital outcomes.
Skilled communicator with the ability to craft, organize, and deliver complex ideas in a clear and engaging way to audiences at all levels.

Responsibilities

Own Group P&L and KPI performance by driving strong execution through regional teams holding leaders accountable for operational results and using data, discipline, and decisive leadership to elevate hospital performance and deliver consistent, scalable outcomes.
Drive and reinforce disciplined execution of enterprise-designed programs (VCA and United in Care) by driving adoption, operational consistency, and alignment while minimizing stand-alone local solutions to ensure scalable, network-wide impact.
Contribute to the design and execute growth strategies to expand access to high quality veterinary medicine through the implementation of new client acquisition initiatives and client engagement resources.
Oversee Group financial and business performance, ensuring long-term health and sustainability of hospitals.
Lead capital planning, facility improvements, and marketing strategy to elevate hospital performance and brand experience.
Model VCA’s mission and The Five Principles of Mars, Inc., setting the cultural tone for the organization and fostering a purpose-driven, high-trust environment where teams thrive.
Foster an inclusive and collaborative environment that prioritizes psychological safety and open communication and cultivates shared accountability across teams.
Partner closely with Medical Operations, People & Organization, Finance, Talent Acquisition, Marketing, Facilities, and other support functions to drive alignment and unlock impact.
Break down silos and bring a United in Care mindset to day-to-day operations and key business initiatives improving cross-hospital collaboration.
Model and support the Triad of Care model, work with Medical Affairs and Medical Operations leaders (Medical and Patient Care) to ensure consistent communication, effective resource use, and aligned medical training and Associate development programs across hospitals.
Ensure consistent delivery of exceptional medical care, client experience as measured by NPS, and operational excellence across all hospitals.
Partner with Medical Operations Leadership in attracting, hiring, onboarding, retaining, and developing veterinarians.
In coordination with Field and Hospital Leadership, develop and support new doctors and new grad onboarding, training and integration into hospitals.
Foster optimal doctor productivity by optimizing workflows, strengthening operational and development practices, delivering appropriate feedback, ensuring medical quality and outcomes remain reliable and consistent across hospitals.
Fulfill other related duties as assigned