Group Sales Manager | Populus Denver

Crescent Careers•Denver, CO

13d•Onsite

About The Position

Build the Future of Lifestyle Hospitality Be a part of one of the country's most innovative and purpose-driven lifestyle hotels. A Rare Opportunity At Crescent Hotels & Resorts, we believe exceptional hotels begin with exceptional people. In partnership with Urban Villages, the visionary ownership behind Populus Denver, we are seeking a Group Sales Manager for one of the country's most distinctive lifestyle hotels. Populus is more than a hotel—it is a destination built with purpose. Inspired by Colorado's iconic Aspen tree and recognized as the nation's first carbon-positive hotel, Populus seamlessly blends inspired architecture, exceptional food and beverage, immersive experiences, sustainability, and community into a hospitality experience unlike any other. Every guest interaction, partnership, and commercial decision contributes to a brand redefining modern lifestyle hospitality.

Requirements

A minimum of 2 years of hotel sales experience at a full-service property is required.
Experience selling in the Denver market is required.
Must possess excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and vendors through various platforms, including phone and email.

Nice To Haves

Proficiency in sales systems (Delphi), hotel PMS, and Microsoft Office is HIGHLY preferred.
Travel to industry-related trade shows and/or outside sales calls may be required.
Passion for lifestyle hospitality, innovation, sustainability, authentic guest experiences, and community engagement.

Responsibilities

Proactively solicit, build, and strengthen relationships within market group sales seeking opportunities through various sales channels and working to build long-term value-based customer relationships.
Respond to RFPs, prepare proposals and upsell each business opportunity to maximize revenue potential.
Collaborate with clients to understand their needs, preferences, and expectations for conferences and events.
Conduct site tours for clients as needed and provide personalized service and support throughout the planning process, from initial inquiry to post-event follow-up.
Foster long-term relationships with clients by delivering exceptional service and anticipating their needs for future events.
Move throughout property to conduct site inspections.
Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
Prepare weekly resumes and event orders to discuss with all departments to ensure the proper servicing of all groups.
Submit weekly activity report to leader on a timely basis.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Travel locally to conduct outside calls, promote the hotel and review competition.
Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
Represent hotel at trade shows.
Set up exhibits involving bending, stooping, lifting and reaching overhead.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.