Group Sales Manager
About The Position
Schulte Hospitality Group (SHG) is seeking a dynamic, service-oriented Sales Manager to join their team. SHG is an organization focused on a strong service culture, prioritizing internal and external stakeholder needs and aiming to make a positive impact. They are passionate hoteliers looking for like-minded individuals to join their growing team. SHG offers an inclusive, employee-focused workplace invested in employee development, aiming to make employees feel engaged, empowered, and excited to grow. They provide a rewarding, fun, and flexible work environment with exciting perks, opportunities for career growth, and a robust benefits package.
Requirements
- Minimum of High School education, post-high school education preferred
- Minimum of two (2) years in hotel service role or sales experience preferred
- Outgoing personality
- Always maintains a professional image through appearance and dress
- Ability to work collaboratively with hotel service team in providing exceptional customer service
- Clear, concise written and verbal communication skills
- Demonstrate ability to achieve sales goals
- Proactive sales approach; assertive and fast paced, driven to succeed
- Excellent time management skills
- Understands need time strategy as developed by Revenue Management
- Must have flexible work hours that may include evenings, weekends, and holidays
Responsibilities
- Responsible for learning the hotel brand and strategy
- Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
- Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in-person interactions
- Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
- Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
- Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
- Achieve all predetermined sales goals for revenue and sales activity
- Negotiate contracts according to company standards
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
- Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
- Provide prompt and accurate responses to all client requests for proposals and information
- Consistently meet or exceed sales goals including predetermined revenue and sales activity
- Monitors local competitors and compares their operation with his/her operation
- Completes daily/weekly/monthly reports as directed by the DOS/GM
- Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
- Perform various other duties as assigned to meet business objectives
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
