Group Sales Coordinator

Lemonjuice Solutions•Orlando, FL

1d•Remote

About The Position

The Group Sales Coordinator supports the Group Sales team through administrative coordination, contract preparation, group booking management, CRM maintenance, and client communications to ensure a seamless sales process. This role manages a variety of group segments, including sports teams, weddings, corporate groups, and special events. As both a support and sales position, the Group Sales Coordinator is responsible for actively prospecting, generating new business opportunities, and building strong client relationships. The ideal candidate is a self-motivated, result driven professional who is comfortable stepping outside their comfort zone to drive revenue growth. Success in this role requires strong organizational, communication, and multitasking skills, along with a proactive approach to problem solving. This individual is a team player who willingly supports colleagues and contributes to the overall success of the department.

Requirements

Maintain flexibility to support departmental priorities and changing business needs.
Exceptional attention to detail.
Strong analytical and problem-solving skills.
Excellent organizational and time management abilities.
Ability to prioritize multiple projects while meeting deadlines.
Strong computer aptitude and willingness to learn new technology.
Excellent verbal and written communication skills.
Ability to identify inconsistencies and implement solutions.
Comfortable working independently while collaborating across departments.
Ability to remain organized in a fast-paced, deadline-driven environment.
Exceptional customer service and client relationship management.
High school diploma or equivalent required.

Nice To Haves

Associate's or Bachelor’s degree in Hospitality, Business, Information Systems, or related field preferred.
Two or more years of experience in hospitality operations, inventory management, revenue management, reservations, property management systems, or group sales preferred.
Experience working with vacation rental software, OTAs, or channel management platforms preferred.
Experience with inventory mapping, PMS configuration, or distribution management is highly desirable.

Responsibilities

Prospect and develop new group business through outbound sales, networking, referrals, and lead generation.
Enter, modify, update and maintain group blocks in systems to ensure inventory, stay dates, cancellation policy, deposit requirements, and booking procedures to reflect accurately the contracted terms.
Respond to and qualify group sales inquiries; prepare proposals and pricing.
Negotiate contracts, rates, and concessions while maximizing profitability.
Maintain strong relationships with group booking clients.
Conduct site inspections and hotel presentations.
Collaborate with Revenue Management on pricing, inventory, and displacement decisions.
Coordinate with Operations and Event Services to ensure successful group execution.
Maintain CRM records, forecasts, and sales pipeline.
Prepare production reports, revenue forecasts, and sales updates.
Generate reports and provide administrative support.
Track deposits, cutoff dates, concessions, and event documentation.
Coordinate rooming lists, billing, and special requests with hotel departments.
Communicating with resorts regarding any special guest requests.
Perform other duties as assigned.