Group Sales Administrator - Onsite - Columbia, South Carolina

BlueCross BlueShield of South Carolina•Columbia, SC

1d•Onsite

About The Position

The Group Sales Administrator serves as a liaison among customers, agents, agencies, group leaders, marketing, underwriting, and operations to ensure appropriate documentation is received for accurate and timely processing. The role verifies that group submissions comply with BCBS underwriting rules and regulations. This is a full-time, 40-hour-per-week onsite position in a typical office environment at 4101 Percival Road, Columbia, South Carolina. The schedule is Monday through Friday, with an eight-hour shift scheduled during normal business hours of 8:00 a.m. to 5:00 p.m. Occasional overtime may be necessary, and travel between buildings may be required.

Requirements

Associate's degree, or two years of job-related work experience in lieu of the degree.
Two years of experience in small group marketing, membership, underwriting, and/or customer service.
Working knowledge of word processing and spreadsheet software.
Good judgment, customer service, and organizational skills.
Verbal and written communication skills.
Proficiency in spelling, punctuation, and grammar.
Analytical or critical-thinking skills.
Ability to handle confidential or sensitive information with discretion.
Microsoft Office.

Nice To Haves

Bachelor's degree in marketing, business administration, communications, or a related field.
Working knowledge of database software.
Effective presentation skills.
Ability to persuade, negotiate, or influence others.
Working knowledge of Microsoft Access or other database software.

Responsibilities

Review forms and documents for completeness and contact agents or groups to obtain missing information.
Verify coverage benefits and enter group and member information into the enrollment system.
Perform initial underwriting reviews using the medical rater program, request necessary medical records, and submit packages to underwriting.
Run alternate proposals through the Accel-a-rate proposal system.
Review ratings for workers’ compensation and out-of-state employees.
Retrieve claims history information and obtain necessary approval from Companion Life.
Handle inquiries from agents, group leaders, and customers.
Work with agents, agencies, and sales representatives to determine whether additional training is needed based on the quality of submitted groups.