Group Rooms Coordinator
About The Position
The Group Rooms Coordinator is responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available. The Omni Mount Washington Resort & Spa offers a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serving its associates and nurturing their growth, embodying a culture of respect, gratitude, and empowerment each day.
Requirements
- Must be available to work flexible hours to include nights, weekends, and holidays.
Responsibilities
- Make reservations for accommodations and dining.
- Change/cancel reservations.
- File Reservations and back-up.
- Handle mail/correspondence/brochure requests.
- Post advance deposits.
- Process confirmations.
- Track purchased gift certificates and book Comp Certificate Reservations.
- Data input delivered reservations from ORS.
- Assist Sales and Conference Services when specific questions arise regarding groups.
- Assist internal Associates with occupancy and availability information.
- Assist OmniRez with specific questions that help them to sell and close reservations sales.
Benefits
- Weekly pay cycle
- Complimentary meals in cafeteria
- Comprehensive healthcare coverage with options for medical, dental, and vision plans.
- Paid time off for relaxation and rejuvenation.
- 401(K) matching plan
- Pre-tax Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- Voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
- Employee Assistance Program (EAP)
- Resort Discounts
- Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
- 25% off Food & Beverage (excluding alcohol)
- 25% off Retail
- 25% off Spa Services
- Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
