Group Rooms Coordinator

Omni Hotels & Spas•Bretton Woods, NH

7d•Onsite

About The Position

Responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available.

Requirements

Must be available to work flexible hours to include nights, weekends, and holidays.

Responsibilities

Make reservations/both for accommodations and dining.
Change/cancel reservations.
File Reservations and back-up.
Handle mail/correspondence/brochure requests.
Post advance deposits.
Process confirmations.
Track purchased gift certificates and book Comp Certificate Reservations.
Data input delivered reservations from ORS.
Assist Sales and Conference Services when specific questions arise regarding groups.
Assist internal Associates with occupancy and availability information.
Assist OmniRez with specific questions that help them to sell and close reservations sales.

Benefits

Weekly pay cycle
Complimentary meals in cafeteria
Comprehensive healthcare coverage with options for medical, dental, and vision plans.
Paid time off for relaxation and rejuvenation.
Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
Support services including an Employee Assistance Program (EAP)
Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
25% off Food & Beverage (excluding alcohol)
25% off Retail
25% off Spa Services
Discounts on Ski & Golf Rentals, Canopy Tours, and other activities